Luxury Independent Jeweller & Award-Winning Watch Retailer Est in 1974. #bemoreburrells
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ratings over the past year
Burrells is no longer an active Feefo customer
Displaying all 6,587 reviews
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Christopher Lee
Feefo Verified
5 years ago
What Christopher Lee said about Burrells:
Everything was first class from the choice to the delivery and I would definitely recommend them and use them again.
Sarah
Burrells
5 years ago
Thankyou for your lovely feedback, we are so pleased you had such a positive experience with Burrells.
We hope you will enjoy wearing your Tudor watch and we look forward to welcoming you back in the future.
Regards
Burrells Customer Service Team
Phoned Burrells when purchase details didn’t come through by email. Very friendly helpful person sorted things out straightaway. Would recommend purchasing items from Burrells. Experienced swift...
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Sarah
Burrells
5 years ago
Thankyou for your lovely feedback, we are so pleased you had a positive experience shopping with Burrells. We hope you are pleased with your Pandora charm selection.
Regards
Burrells Customer Service Team
Website easy to navigate, value for money, excellent customer service. Measured my wrist wrong so had to order a larger bracelet, no problem with returning item and was speedily refunded. Would...
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Sarah
Burrells
5 years ago
Thankyou for your feedback, we are so pleased we were able to find you the correct size bracelet and we hope you will enjoy wearing it.
Regards
Burrells Customer Service Team
Brilliant customer service! Items packaged well and arrived on time in excellent condition, wouldn't hesitate to order from them again. Well done Burrells!
Sarah
Burrells
5 years ago
Thankyou for your lovely feedback, we are so pleased you had a positive experience shopping with Burrells. We hope your daughter will continue to enjoy wearing her charms and we hope to welcome you back in the future.
Regards
Burrells Customer Service Team
Excellent service from start to finish fast delivery and I was very pleased with my products
Sarah
Burrells
5 years ago
Thankyou for your positive feedback, we are very pleased to hear you had a good shopping experience with us. We hope you will enjoy wearing your Pandora charm selection.
Regards
Burrells Customer Service Team
Product reviews
Date of purchase: 29/01/2021
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Trusted Customer
Feefo Verified
5 years ago
Very good service! Bravo
Sarah
Burrells
5 years ago
Thankyou for your positive feedback, we hope you will enjoy your purchases.
Regards
Burrells Customer Service Team
Easy to order, good website. Ordered and paid and received confirmation. Then received email to say item unavailable and refund given.
3 stars for experience but likely to have been 5 if item had...
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Sarah
Burrells
5 years ago
Good Morning,
I am so sorry we were unable to fulfill your order on this occasion, unfortunately with all of our stores closed it has been impossible to access some of our stock and unfortunately the website has shown some discrepancies with what has been available.
I hope we were able to tell you of these problems quickly and it didn't cause too much disappointment.
Regards
Sarah
Burrells Customer Service Manager
Would defiantly recommend Burrells to anyone, have purchased a few items now and never disappointed. Very quick delivery too.! Highly recommend. Very happy customer.
Sarah
Burrells
5 years ago
Thankyou for your feedback, we are so pleased to hear you have had a positive experience.
We hope you enjoy wearing your Pandora purchase and we hope to welcome you back to Burrells in the future.
Regards
Burrells Customer Service Team
Brilliant service as always, beautiful charms from Pandora
Sarah
Burrells
5 years ago
Thankyou for your positive feedback, we are pleased to hear you were happy with the service provided and we hope you will enjoy wearing your Pandora charm selection.
Regards
Burrells Customer Service Team
Product reviews
Date of purchase: 26/01/2021
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RL
Richard Lawless
Feefo Verified
5 years ago
What Richard Lawless said about Burrells:
Excellent customer service. Would definitely recommend!
Sarah
Burrells
5 years ago
Thankyou for your lovely feedback, we are so pleased you were so happy with the service given. We hope you continue to enjoy your Tudor watch. We look forward to welcoming you back in the future.
Regards
Burrells Customer Service Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.