Ordered 3 Pandora items during a 3 for 2 promotion. One item was cheaper than on Pandora’s own website, and another was included in the promotion by Burrell’s even though it was excluded on Pandora’s...
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Sarah
Burrells
5 years ago
Thankyou for your positive feedback, at Burrells we strive to offer the customer an easy, quick and competitive experience. We hope you will enjoy your charm selection.
Regards
Burrells Customer Service Team
Date of purchase: 06/03/2021
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JN
Jean Norman
Feefo Verified
5 years ago
What Jean Norman said about Burrells:
Very quick , brilliant!!!
Sarah
Burrells
5 years ago
Thankyou for your feedback, we are pleased to hear we were able to get your order to you quickly.
We hope you will enjoy wearing your Pandora ring.
Regards
Burrells Customer Service Team
Date of purchase: 05/03/2021
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Trusted Customer
Feefo Verified
5 years ago
My purchase arrived very quick very happy with service very well packaged
Sarah
Burrells
5 years ago
Thankyou for your positive feedback, we are pleased to hear you had a good experience shopping with Burrells. We hope you will enjoy your Pandora Disney's Little Mermaid charm selection.
Regards
Burrells Customer Service Team
Great prices and quick delivery, my only gripe is I emailed them with a questioned and didn't get a response but in fairness emails can get lost so giving the benefit of the doubt
Sarah
Burrells
5 years ago
Thankyou for your feedback, we hope you will enjoy your Pandora charm selection.
We apologise for not coming back to your email, we had a few days where our email system was down. If there is something we can still help with please let us know at info@burrells.co.uk
Regards
Burrells Customer Service Team
Fantastic, they also added some complimentary chocolates which were unexpected. Such a lovely touch. Great delivery times arrived earlier than expected! Would highly recommend.
Sarah
Burrells
5 years ago
Thankyou for your positive feedback, we are pleased to hear you were happy with your order and hope you will enjoy your Pandora charm selection.
Regards
Burrells Customer Service
Product reviews
Date of purchase: 12/02/2021
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Trusted Customer
Feefo Verified
5 years ago
I thought the website was easy to use and easy to pay. I would recommend them but the only thing was the package was opened when it got to me - not their fault. It all checked out ok though.
Sarah
Burrells
5 years ago
Thankyou for your feedback, we are pleased you had a positive experience with Burrells.
We are disappointed to hear that your parcel was open, we will look into making the package more secure. We hope you enjoy wearing your Pandora charm.
Regards
Burrells Customer Service Team
Thankyou for your feedback we are pleased to hear you had a positive experience with Burrells. We hope you will continue to enjoy wearing your Breitling watch and we hope to be able to welcome you back in the future.
Regards
Burrells Customer Service Team
Prompt delivery after a late order but arrived in Tim wife a friends birthday.
Sarah
Burrells
5 years ago
Thankyou for your positive feedback, we are pleased to hear we were able to get your order to you quickly in time for a special occasion.
Regards
Burrells Customer Service
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.