Delighted with the service from purchase to delivery. Very competitive on price. Will always look to Burrells when considering a purchase.
Sarah
Burrells
5 years ago
Thankyou for your feedback, we are pleased to hear you had a positive experience shopping with Burrells.
We hope you will enjoy wearing your Pandora earrings.
Regards
Burrells Customer Service Team
Bought an item online then sent it back, I cancelled the order in writing and it was within 14 days but Burrells would not return my original delivery costs even though the Consumer Contract Regs say...
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Product reviews
Date of purchase: 22/02/2021
0
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Trusted Customer
Feefo Verified
5 years ago
Very quick and efficient...easy to use web site
Sarah
Burrells
5 years ago
Thank you for your feedback, we're happy to hear you found our service efficient and our site easy to use!
Kind Regards,
Burrells Customer Services
I gave five star’s because of the ease of buying through to recieveing the products,and fast delivery, packaged well
Sarah
Burrells
5 years ago
We're happy to hear how easy it was for you to order with us, thank you kindly for your feedback! We hope to see you again in the future, Helen.
Kind Regards,
Burrells Customer Services
Product reviews
Date of purchase: 14/03/2021
0
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SB
Samantha Bunting
Feefo Verified
5 years ago
What Samantha Bunting said about Burrells:
Very nice item . Came when expected
Sarah
Burrells
5 years ago
Thank you for your positive feedback, Samantha. We're pleased you were happy with your item!
Kind Regards,
Burrells Customer Services
Product reviews
Date of purchase: 14/03/2021
0
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Trusted Customer
Feefo Verified
5 years ago
Great service. Upon ordering the item, I was contacted to discuss collection at a time to suit both parties. I was contacted again on collection day as a reminder. Very pleasant to deal with. ...
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Sarah
Burrells
5 years ago
Thank you kindly for your feedback. We're glad to hear you were pleased with our service and your recipient enjoyed their beautiful gift!
Kind Regards,
Burrells Customer Services
The service is fine but I was disappointed that the retailer reduced the price of the item by £10 and it’s still listed at the lower price & having noticed other pricing discrepancies (e.g. the...
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Sarah
Burrells
5 years ago
Thank you for your feedback, it's much appreciated. We often make further price reductions on sale items so it may of just been bad timing on this occasion! For any sale/promotional offers we have, please feel free to sign up to our mailing list to avoid disappointment.
Kind Regards,
Burrells Customer Relations
Product reviews
Date of purchase: 12/02/2021
0
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DQ
Donna Quirke
Feefo Verified
Cv31 3de
5 years ago
What Donna Quirke said about Burrells:
Delighted with purchase and delivery
Sarah
Burrells
5 years ago
Thank you Donna, we're glad to hear you were happy with your item!
Kind Regards,
Burrells Customer Services
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.