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Burrells Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

5 years ago

Straight forward and fast

Brilliant all round service from start to finish no complaints what so ever. Thank you burrells.

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we are so pleased you and your daughter were able to find something you liked and we hope you will both enjoy wearing them. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 28/03/2021

0

Trusted Customer

Feefo Verified

5 years ago

😢

Service was good, sadly they could not source my purchase.

Sarah

Burrells

5 years ago

Good Morning, We are so sorry we were unable to fulfill your order, we try and keep our stock levels up to date and I will be looking into why this was not the case. We are pleased to hear that shopping with Burrells was a positive experience up to this point and we hope we can welcome you back in the future. Regards Sarah Burrells Distribution Manager

Date of purchase: 06/03/2021

0

DR

Deborah Rossi

Feefo Verified

5 years ago

What Deborah Rossi said about Burrells:

I haven’t received yet.You take my money but nothing is arrived

Because they take my money but I haven’t received anything yet

Sarah

Burrells

5 years ago

Good Morning, Looking into your order, I can see we were unfortunately unable to fulfill your order as we had no stock to send. We have refunded you in full and we are very sorry for any inconvenience and disappointment caused. Regards Sarah Burrells Distribution Manager

Product reviews

Date of purchase: 19/02/2021

0

EC

Elaine Cocksedge

Feefo Verified

5 years ago

What Elaine Cocksedge said about Burrells:

Earrings

Absolutely fantastic service. Very helpful and returned my email message quick. Sourced what I needed and let me know they could help. Delivery very quick. Have told my friends how good the company...

Sarah

Burrells

5 years ago

Thankyou for your lovely feedback, we are so pleased you had such a positive experience shopping with Burrells, we hope you will continue to enjoy wearing your earrings. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 26/03/2021

0

Trusted Customer

Feefo Verified

5 years ago

Straight forward and fast delivery

Always excellent service never had any problem arrived when it said it would.

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we hope you will enjoy wearing your Pandora items and we hope to welcome you back in the future. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 25/03/2021

0

Trusted Customer

Feefo Verified

5 years ago

Fantastic Service

Fantastic service. Good customer service, next day delivery, all round a very nice experience. I would highly recommend Burrell’s.

Sarah

Burrells

5 years ago

Thankyou for your feedback, we are so pleased to hear you found shopping with Burrells a positive experience. We hope you will enjoy wearing your ring. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 25/03/2021

0

CI

Ciaran

Feefo Verified

5 years ago

What Ciaran said about Burrells:

I bought and paid for an item that was in stock. I was contacted a few days later to say that it was no longer in stock, obviously the item was not taken out of the stock for me and was sold to...

Sarah

Burrells

5 years ago

Good Afternoon, Please accept our apologies for not having been able to fulfill your order on this occasion. We try to keep all of our stock levels correct. I am going to look into how this item sold despite being out of stock. I assure you we didn't over sell and send to another customer, this was a fault with the online stock levels. Regards Sarah Burrells Distribution Manager

Date of purchase: 02/12/2020

0

Trusted Customer

Feefo Verified

5 years ago

Very easy to order on line. Prompt delivery. Would definitely use again

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we hope you will enjoy wearing your Pandora charm and we look forward to welcoming you back to Burrells in the future. Regards Burrells Customer Service

Date of purchase: 24/03/2021

0

SR

Suzanne Ramsbottom

Feefo Verified

5 years ago

What Suzanne Ramsbottom said about Burrells:

Excellent

Lovely bangle great service will defo use again

Sarah

Burrells

5 years ago

Thankyou for your feedback, we are pleased to hear you had a positive experience shopping with Burrells. We hope you will enjoy wearing your Pandora bracelet and we look forward to welcoming you back in the future. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 23/03/2021

0

MH

Madison Holmes

Feefo Verified

5 years ago

What Madison Holmes said about Burrells:

Didn’t even recieve it, it was cancelled

First time ordering and didn’t even recieve it! It was cancelled straight away as they didn’t have them in stock and to be perfectly honest not sure if I even received my refund so I shall check

Sarah

Burrells

5 years ago

Good Morning, We are sorry we were unable to fulfill your order on this occasion. I have looked into your refund details and can see you selected bank transfer as a payment method. At the time of cancelled the order we hadn't received any money into the bank. If you think this is a mistake, please contact us at your earliest convenience and we will look into it again. Regards Sarah Burrells Distribution Manager

Product reviews

Date of purchase: 02/03/2021

0

Burrells Reviews

Pandora Electric Car Charm 799330C01More reviews of this product (1)View product websiteBought two of these cute car charms for an Easter gift one for me and one for my daughter she loved it too. Bigger then expected but that's a bonus for me perfect size.

Pandora Pavé Open Bangle Gift Set B801015More reviews of this product (1)View product websiteI haven’t gotten yet.Can you do something about that

Pandora Silver String of Beads Hoop Earrings 297532More reviews of this product (4)View product websiteHad lost one of the earrings but with the help of the company you were able to find a new pair for me. Was over the moon as they were a present. Thank you so much.

Pandora Green Solitaire Ring 189259C05More reviews of this product (1)View product websiteDainty and beautiful solitaire rosegold ring very pretty on the finger can't wait to get another to stack with it.

Pandora Sparkling Queen Bee Pendant 398840C01More reviews of this product (3)View product websiteBee-utiful bee dangle charm looks amazing on my spring bracelet with a touch of sparkle.

Burrells Platinum 2.01ct HSI2 Certified Round Brilliant Cut Diamond Solitaire RingMore reviews of this product (1)View product websiteApart from the fact I got item in the sale ! It is a beautiful piece of jewellery.

Pandora Disney, The Lion King Bangle 598047CCZMore reviews of this product (5)View product websiteLovely bangle at a bargain price love it

Pandora My Bright Diamond Dangle Charm 798368CZMore reviews of this product (3)View product websiteDidn’t receive it? It was cancelled straight away and out of stock! I’ve checked and not received my refund!!

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