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Burrells Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

PC

paul connolly

Feefo Verified

5 years ago

What paul connolly said about Burrells:

Great service, quick delivery, great choice of products.

Sarah

Burrells

5 years ago

Thankyou for your feedback, we are pleased you had a positive experience shopping with Burrells We hope you will enjoy wearing your Pandora bracelet. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 14/05/2021

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Melissa Bradley

Feefo Verified

5 years ago

What Melissa Bradley said about Burrells:

Paid for special delivery, took about 5 days anyway then had a missing item so had to wait even longer for it. Won’t be ordering again!

Sarah

Burrells

5 years ago

Good Afternoon, We are very sorry to hear that your order did not go smoothly. We unfortunately cannot dispatch orders ordered after 2pm Friday until the Monday. With regards to the missing item, I am sorry this wasn't included and we hope we got a replacement out as soon as possible. Please accept our apologies. Regards Sarah Burrells Distribution Manager

Date of purchase: 14/05/2021

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Mr Sam Lawton

Feefo Verified

5 years ago

What Mr Sam Lawton said about Burrells:

Great experience

Great service from Paul. Had exactly what I wanted and made the process very enjoyable. Was extremely knowledgeable about the product. Would recommend!

Sarah

Burrells

5 years ago

Thankyou for your feedback, we are so pleased you were able to find what you were looking for with Burrells. I will pass your feedback to Paul and we hope you will continue to enjoy using your Watch Winder. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 19/04/2021

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Trusted Customer

Feefo Verified

5 years ago

Helpful but non pressurising staff

We went to look at a watch – helpful staff, knowledgeable but non-pressurising. devoted plenty of time to us. Remembered us from visit visit two years ago to buy a 21st birthday present!

Sarah

Burrells

5 years ago

Thankyou for your lovely feedback, we are pleased we were able to help you find something you liked with Burrells. We will pass your comments to our Sales Team. We hope you have a lovely Birthday and enjoy wearing your watch. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 13/05/2021

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Marcia Ellis

Feefo Verified

Stockport

5 years ago

What Marcia Ellis said about Burrells:

All good as usual

Unfortunately my bracelet was broken. I sent it back and exchanged it for some charms. It was all dealt with quickly and I received my replacements soon after.

Sarah

Burrells

5 years ago

Thankyou for your positive feedback. We are sorry to hear that the bracelet you initially ordered was faulty, but pleased we could help you exchange for something else you liked. We hope you will enjoy wearing your Pandora charm selection. Regards Burrells Customer Service Team

Date of purchase: 12/05/2021

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Barry Gregory

Feefo Verified

5 years ago

What Barry Gregory said about Burrells:

A little disappointing

This was a special gift for my daughter who has just become a mummy,, the gift massage was on the invoice as was expecting a gift card ,, was a little disappointing, but apart from that.. very happy...

Sarah

Burrells

5 years ago

Thankyou for your feedback, we are sorry to hear you didn't receive a giftcard and we will look into this is a training opportunity. We hope your daughter will enjoy wearing her Pandora charm. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 11/05/2021

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AM

Anita Manley

Feefo Verified

Romsey

5 years ago

What Anita Manley said about Burrells:

Consistent, excellent service

Easy website to use, excellent products. Superb service and well packaged. Need I say more...

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we are pleased you were able to find something you liked whilst shopping with Burrells. We hope you will enjoy wearing your earrings. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 11/05/2021

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Alison Thomson

Feefo Verified

5 years ago

What Alison Thomson said about Burrells:

Bargain buys from Burrells sale selection.

Quick,efficient service as usual.

Sarah

Burrells

5 years ago

Thankyou for your feedback, we are so pleased to hear you found shopping with Burrells a positive experience. We hope you will enjoy wearing your Pandora charm selection. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 11/05/2021

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Julie Ayres

Feefo Verified

Wimbledon

5 years ago

What Julie Ayres said about Burrells:

Very friendly people. Polite, and made me feel at ease. Had a great day in Winchester and Kristina was amazing. I would definitely go there again.

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we are pleased to hear we could help you in store. I will pass your comments to Kristina and we hope to welcome you back in the future. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 09/05/2021

0

Trusted Customer

Feefo Verified

5 years ago

Prompt delivery and better value for money than bigger chains

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we hope you will enjoy wearing your Pandora charm. Regards Burrells Customer Service Team

Date of purchase: 10/05/2021

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Burrells Reviews

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9ct Rose Gold 0.11ct Diamond Flower Stud EarringsMore reviews of this product (1)View product websitePretty earrings and very happy with my purchase

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Pandora Disney Mrs. Potts & Chip Charm 792141ENMXMore reviews of this product (18)View product websiteLovely detailed charm sits charming on my bracelet.

Pandora Always By Your Side Pendant Charm 797671CZRMXMore reviews of this product (9)View product websiteLove this dangle charm,will add a special little sparkle with tiny coloured cz’s & daling little mouse & bird.

Pandora My Cherry Dangle Charm 798371NCCMore reviews of this product (2)View product websiteA bargain price for this sweet tiny charm.Disapointed pandora don’t seem to be adding to this collection though...

Pandora Disney, Santa Mickey's Candy Cane Pendant Charm 797500EN09More reviews of this product (6)View product websiteSlowly styling a festive themed bracelet & the detail of Mickey & pop of colour on the candy cane fits perfectly.

Burrells LIFETIME GUARANTEEMore reviews of this product (1)View product websiteGood quality jewellery. Lots of choice.

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