Fantastic service as always, wealth of knowledge with the personal touch. tne only place I go to for watches and jewellery.
Sarah
Burrells
5 years ago
Thankyou for your positive feedback, we will pass your comment to our Sales Team.
We hope you will continue to enjoy using your Watch Winder.
Regards
Burrells Customer Service Team
I have bought or had bought for me, many wonderful pieces of jewellery from Burrell’s. I/we have always had excellent service from them and great customer care.
Sarah
Burrells
5 years ago
Thankyou for your lovely feedback, we are pleased to hear you have always found shopping with Burrells a positive experience.
We hope you will enjoy wearing your Jewellery selection and hope to welcome you back in the future.
Regards
Burrells Customer Service Team
Ordered 2 pcs Pandora charms limited editition from sale section and when I received them there was no Invoice. Have to send 2 emails with asking for it. Also I noticed that one of the charms is...
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Sarah
Burrells
5 years ago
Good Morning,
I am sorry to hear that one of the charms we sent was imperfect.
We would be very happy to exchange it if you would like to return it to us.
Please don't hesitate to contact us at info@burrells.co.uk if you require any assistance with doing this.
Regards
Sarah
Burrells Distribution Manager
Shambolic what I order was 2 chain lengths same length. What I got was 1 very small other who knows. Last order I placed paid for ring showing in stock .Cancelled and money returned. Guess it's...
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Sarah
Burrells
5 years ago
Good Morning,
I am so sorry to hear you have had problems with your order. If I can ask you to email us at info@burrells.co.uk we can rectify the mistake made with your safety chain order.
With regards to your ring order, unfortunately our website was showing the wrong stock level for this ring. We do everything we can to keep the information updated and we will look into why this went wrong on this occasion.
Regards
Sarah Burrells Distribution Manager
Always such a pleasure to buy from Burrell’s, beautiful pre-loved jewellery but also some amazing savings to be had. Loving my new ring! Always check their website for other bargains. Fantastic...
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Sarah
Burrells
5 years ago
Thankyou for your lovely feedback, we are so pleased you have found shopping with Burrells a positive experience.
We hope you will enjoy wearing your ring and we hope to be able to welcome you back in the future.
Regards
Burrells Customer Service Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.