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Burrells Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

VP

Vanessa Prior

Feefo Verified

Ramsgate

6 years ago

What Vanessa Prior said about Burrells:

Excellent Customer Service

Excellent customer service, placed an order on a thursday evening and the order was delivered by royal mail on sataurday morning. Order arrived in time for my daughters birthday

Product reviews

Date of purchase: 08/04/2020

0

Trusted Customer

Feefo Verified

6 years ago

Great service

Great service fast efficient delivery

Product reviews

Date of purchase: 08/04/2020

0

JL

Jasmine Lee

Feefo Verified

6 years ago

What Jasmine Lee said about Burrells:

great product and prompt delivery!

Product reviews

Date of purchase: 25/03/2020

0

Trusted Customer

Feefo Verified

6 years ago

Very Happy

Excellent service from emails with order updates, speed of delivery and nicely packaged items.

Date of purchase: 04/04/2020

0

YS

Yvette Shankster

Feefo Verified

6 years ago

What Yvette Shankster said about Burrells:

Worried where is it?

It was easy to place the order but I am getting worried as it has arrived yet! I placed the order on the 30th March and I couldn’t tract it for a while then it turned up at Staines post office dated...

Date of purchase: 22/03/2020

0

CC

Caroline Collins

Feefo Verified

6 years ago

What Caroline Collins said about Burrells:

Great service

Very good service very helpful staff everything was perfect **

Product reviews

Date of purchase: 02/04/2020

0

MB

Mrs Tina Brown

Feefo Verified

6 years ago

What Mrs Tina Brown said about Burrells:

worse company ever

not to just cancel the order and refund was no email to say they had canceled no email to say they had refunded nothing worse service ever would not recommend

Sarah

Burrells

6 years ago

Good Afternoon, I am sorry you are disappointed with the service received. Our system show when the refund was actioned an email was sent to your email address, I apologise if you didn't receive it. Unfortunately due to the COVID-19 restrictions, there have been some items we have not been able to access so we have had to refund. Please accept my apology Regards Burrells Customer Service Team

Product reviews

Date of purchase: 31/03/2020

0

RT

Rose Thomas

Feefo Verified

Cheadle Cheshire

6 years ago

What Rose Thomas said about Burrells:

Efficient service, love my Bee 🐝 Pendant Arrived beautifully and safely packaged

Sarah

Burrells

6 years ago

Good Afternoon, I am so pleased to hear you received your Bee pendant safely. We hope you enjoy wearing it. Regards Burrells Customer Service Team

Date of purchase: 29/03/2020

0

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