Burrells Reviews

Good Afternoon, We apologise for the mix up in your order. We will be sending the correct watch to you on Monday. If you could, when you can, return the wrong one, using the prepaid label which will be included in your new parcel, it would be greatly appreciated. I am aware it can be difficult to do this with the restrictions in place at the moment. Regards Burrells Customer service Team

Good Afternoon, Apologies in the delay getting back to you. Unfortunately on this occasion, our website was slightly out of sync with the stock levels in our stores. When we came to look for your item we were unable to locate it, so we refunded you immediately. Due to the current restrictions, we are working with restricted access to all our stores, so we are not able to fulfill as well as normal. I can only apologise for this, and if you are still looking to purchase, can I suggest you email us personally and we hope to find you something else. Regards Burrells Head Office Team

Good Afternoon, I apologise for the delay in your order, it seems something went wrong with the post. I can see from your tracking reference that it has now entered the postal system, so I hope it will be with you shortly. Regards Burrells Customer Service Team