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Burrells Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

6 years ago

Speedy dispatch of item, fuss free purchase experience. Can’t be happier

Sarah

Burrells

6 years ago

Good Morning, We are glad you're happy with your bangle, and we hope you will enjoy wearing it. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 26/04/2020

0

MB

Marie Bechelli

Feefo Verified

Workington cumbria

6 years ago

What Marie Bechelli said about Burrells:

Poor service will not shop here again

Very dissappointed the charm i ordered was not the one i received.contacted your store and still waiting for a second reply

Sarah

Burrells

6 years ago

Good Morning, We are very sorry that we sent the wrong charm out to you. We are trying to rectify this for you as quickly as possible. Regards Burrells Customer Service Team

MB

Marie Bechelli

6 years ago

Thankyou Burrells my query is now resolved

Product reviews

Date of purchase: 22/04/2020

0

SA

Stephanie Ackroyd

Feefo Verified

6 years ago

What Stephanie Ackroyd said about Burrells:

None as I won’t be using this company again

I’ve had nothing but bother using this company, The items I purchased was far to small for my charm bracelet they just didn’t fit seriously I think the charms were for a child’s bracelet but didn’t...

Sarah

Burrells

6 years ago

Good Morning, We are sorry to hear you were unhappy with your purchase. The items you purchased were from a specific Pandora Collection called Pandora Me, which is a self contained collection with it's own charm and bracelet combinations. We have tried to make this clear on our website, but we will look into how we can make this clearer. Apologies for any inconvenience caused. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 07/04/2020

0

CH

Craig Hodgson

Feefo Verified

6 years ago

What Craig Hodgson said about Burrells:

Excellent service and a real pleasure dealing with Paul was a pleasure as nothing was too much trouble

Sarah

Burrells

6 years ago

Good Morning, Thankyou for your feedback, we strive to offer a personal experience to our customers. We hope the wearer enjoyed the Georg Jensen purchases. Regards Burrells Customer Service Team

Date of purchase: 24/04/2020

0

RW

Rob Walsh

Feefo Verified

Berkshire

6 years ago

What Rob Walsh said about Burrells:

First class throughout

First class service, replied to emails straight away, fast delivery. From the outset my enquiry was handled in a professional, friendly manner, from initial enquiry to delivery I couldn’t fault...

Sarah

Burrells

6 years ago

Good Morning, Thankyou very much for your feedback, we strive to provide a personal experience to our customers and we are very pleased to hear you feel this has been the case. We hope you will enjoy your Omega for many years. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 23/04/2020

0

Trusted Customer

Feefo Verified

6 years ago

Amazing company

Amazing all round service Would highly recommend

Sarah

Burrells

6 years ago

Good Morning, Thankyou for your feedback, we hope the recipient of the Dumbo charm was very happy with their gift and will enjoy wearing it. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 21/04/2020

0

LN

LINDSAY NELSON

Feefo Verified

6 years ago

What LINDSAY NELSON said about Burrells:

Brilliant service

Sarah

Burrells

6 years ago

Good Morning, Thankyou for your feedback. We hope your friend was happy with her gift and will enjoy wearing her charm. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 20/04/2020

0

ML

Maria Levey

Feefo Verified

6 years ago

What Maria Levey said about Burrells:

Ordered and recieved my charm's within 5 days,very happy and very interested in buying more items from burrell's Thank you

Sarah

Burrells

6 years ago

Good Morning, Thankyou for your feedback, we hope you are enjoying wearing your Disney Animals charms and we thankyou for your repeat and loyal custom. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 20/04/2020

0

Trusted Customer

Feefo Verified

6 years ago

Brilliant

Great service .. kept well informed re the order progress Would definitely recommend and use this company again

Sarah

Burrells

6 years ago

Good Morning, We thankyou for your positive feedback. We are very glad to hear your friend was happy with her bracelet and we hope she will enjoy wearing it. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 19/04/2020

0

Trusted Customer

Feefo Verified

6 years ago

Great service in difficult times

A swift a speedy service during the lock down. Thank you!!

Sarah

Burrells

6 years ago

Good Morning, Thankyou for your feedback, despite the current difficult circumstances we are doing our best to keep our customers happy. We appreciate that people are relying on us for gifts and small treats. We hope the recipient enjoys their charm. Regards Burrells Customer Service Team

Date of purchase: 08/04/2020

0

Burrells Reviews

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