How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Burrells Reviews

https://www.burrells.co.uk

Luxury Independent Jeweller & Award-Winning Watch Retailer Est in 1974. #bemoreburrells

Service

Product

ratings over the past year

Displaying all 6,587 reviews

Gabby Shields

Feefo Verified

Coventry

6 years ago

What Gabby Shields said about Burrells:

Gabby

Great service quick delivery

Sarah

Burrells

6 years ago

Thank you for your feedback, Gabby. It's much appreciated. Kind Regards, Burrells Customer Services

Date of purchase: 30/06/2020

Caroline Collins

Feefo Verified

6 years ago

What Caroline Collins said about Burrells:

Great service

Very good service Recived my items quick and well packed

Sarah

Burrells

6 years ago

Thank you kindly for your feedback. Kind Regards, Burrells Customer Services

Product reviews

Date of purchase: 09/06/2020

Trusted Customer

Feefo Verified

6 years ago

Satisfied customer.

Fast efficient service & a good price. Easy to order online & frequent emails of process of your order.

Sarah

Burrells

6 years ago

We aim high for customer satisfaction so thank you for your feedback, we're so pleased you were happy with your service and product. Kind Regards, Burrells Customer Service

Product reviews

Date of purchase: 29/06/2020

Trusted Customer

Feefo Verified

6 years ago

Excellent service charm was beautiful my daughter loves it

Sarah

Burrells

6 years ago

We're glad to hear your daughter loved her charm, thank you for your positive feedback. Kind Regards, Burrells Customer Service

Date of purchase: 29/06/2020

christine halsey

Feefo Verified

6 years ago

What christine halsey said about Burrells:

Happy customer

Speedy service with no hassle.

Sarah

Burrells

6 years ago

We're glad you were happy with the service. Kind Regards, Burrells Customer Service

Product reviews

Date of purchase: 29/06/2020

Michael Wilson

Feefo Verified

6 years ago

What Michael Wilson said about Burrells:

Good communication all the way through

Product reviews

Date of purchase: 29/06/2020

Heidi Finch

Feefo Verified

Surrey

6 years ago

What Heidi Finch said about Burrells:

Great service

Very prompt service well packaged. Definitely recommend

Sarah

Burrells

6 years ago

Thank you for your feedback and recommendation, we look forward to seeing you again soon. Kind Regards, Burrells Customer Service

Date of purchase: 29/06/2020

Trusted Customer

Feefo Verified

6 years ago

Great company

Swift delivery from Burrells and the item was fantastic. Best of all I could use Klarna which really helps when treating oneself to some fine jewellery.

Sarah

Burrells

6 years ago

Amazing feedback to hear, thank you! We're pleased you were happy with our service and your purchase. Kind Regards, Burrells Customer Service

Product reviews

Date of purchase: 07/06/2020

Trusted Customer

Feefo Verified

6 years ago

smooth order, no problems, delivery as expected, thank you

Sarah

Burrells

6 years ago

You're very welcome, we're glad it was nice and easy for you. Kind Regards, Burrells Customer Service

Product reviews

Date of purchase: 06/06/2020

Trusted Customer

Feefo Verified

6 years ago

Perfect shopping experience

As always fab customer service from Burrells.

Sarah

Burrells

6 years ago

Lovely to hear, thank you very much. Kind Regards, Burrells Customer Service

Product reviews

Date of purchase: 05/06/2020

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo

Burrells Reviews

Pandora Clover Cut Out Charm 797868More reviews of this product (1)View product websiteBeautiful charm s with great service

Pandora Reflexions Flat Look Love Charm 797579More reviews of this product (2)View product websiteValue for money..cheaper than Pandora shop.

Pandora Shine Sparkling Sun Pendant 368793C01More reviews of this product (1)View product websiteLove this pendant. Hangs perfectly on moments necklace

Pandora Sparkling Leaves Clip Charm 798345CZMore reviews of this product (2)View product websiteI have used this as a stopper on moments bracelet also bought from Burrells and it is ideal. A very pretty clip

Olivia Burton 3D Bee Rose Gold Tone and Blush Strap OB16AM85More reviews of this product (1)View product websiteUnable to obtain product due to no stock

Georg Jensen 18ct White Gold with Diamonds Fusion End Ring 3570860 size 54More reviews of this product (1)View product websiteThis was even better than I thought it was going to be. A really exquisite piece of jewellery that you can wear on its own or stack with other rings in the collection.

Pandora Sparkling Paw Print & Heart Charm 798873C01More reviews of this product (3)View product websitelovely charm for my daughter, to celebrate her new puppy!!

Pandora Mother & Daughter Hearts Pendant Charm 792072EN40More reviews of this product (1)View product websitevery pretty, perfect present for my daughters 21st birthday

Pandora Vintage Shine Earrings 290721CZMore reviews of this product (1)View product websiteBeautiful earings which can be worn two ways.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?