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Builder Depot Ltd Reviews | Customer Service Reviews for https://www.feefo.com/reviews/builder-depot-ltd | Feefo

Displaying all 1,887 reviews

Marcel Grebenisan

Feefo Verified

Harlesden

1 year ago

What Marcel Grebenisan said about Builder Depot Ltd:

Reliable

Very well organised delivery service

Rabbina

Builder Depot Ltd

1 year ago

Hello Marcel, Thank you for leaving us a review. I will pass your feedback on to our customer service and delivery team to ensure that we continue to provide excellent service to all our customers. We hope to see you shop with us again soon. Warm Regards, Builder Depot E Commerce Team Customer Experience

Product reviews

Date of purchase: 09/12/2024

philip murrell

Feefo Verified

Hayes

1 year ago

What philip murrell said about Builder Depot Ltd:

Excellent service helpful and friendly

Rabbina

Builder Depot Ltd

1 year ago

Hello Philip, Thank you for leaving us a review regarding your recent purchase. We are pleased to know that we have been able to provide a helpful and efficient service for you. We aim to provide an excellent level of service for our customers. We hope to see you shop with us again soon. Warm Regards, Builder Depot E Commerce Team Customer Experience

Product reviews

Date of purchase: 13/12/2024

Trusted Customer

Feefo Verified

1 year ago

Rabbina

Builder Depot Ltd

1 year ago

Hello Karen, Thank you for leaving us a review regarding your recent purchase. We are pleased to know that we have been able to provide a helpful and efficient service for you. We aim to provide an excellent level of service for our customers. We hope to see you shop with us again soon. Warm Regards, Builder Depot E Commerce Team Customer Experience

Product reviews

Date of purchase: 14/12/2024

Nayia Yiakoumaki

Feefo Verified

London

1 year ago

Rabbina

Builder Depot Ltd

1 year ago

Hello Nayia, Thank you for leaving us a review regarding your recent purchase. We are pleased to know that we have been able to provide a helpful and efficient service for you. We aim to provide an excellent level of service for our customers. We hope to see you shop with us again soon. Warm Regards, Builder Depot E Commerce Team Customer Experience

Product reviews

Date of purchase: 13/12/2024

Gary Broadhead

Feefo Verified

Sheffield

1 year ago

What Gary Broadhead said about Builder Depot Ltd:

Unacceptable

Product reviews

Rabbina

Builder Depot Ltd

1 year ago

Hello Gary, Thank you for leaving us feedback. I am sad to hear that you had experienced a technical glitch whilst paying for the products. I would like to reassure you that our IT team are working hard to minimise any glitches but sometimes we do experience the odd glitch which is beyond our control. In relation to the time taken to process your refund, we always advise customers to allow the standard time it takes to process a refund which is 3-7 working days. I will pass your feedback on to our customer service team. We hope you shop with us again. Warm Regards, Builder Depot E Commerce Team Customer Experience

Date of purchase: 11/12/2024

Trusted Customer

Feefo Verified

1 year ago

Avoid

Awful. Truly couldn't be worse

Rabbina

Builder Depot Ltd

1 year ago

Hello Leona, Thank you for leaving us a review. I am sorry to hear of your experience. I can see that a customer service advisor attempted to help however was unable to resolve the query with you. The query was then resolved with your builder. I will pass your feedback on to our customer service team. Warm Regards, Builder Depot E Commerce Team Customer Experience

Product reviews

Date of purchase: 02/12/2024

William Oswald

Feefo Verified

Livigston

1 year ago

What William Oswald said about Builder Depot Ltd:

Used a couple of times now. Fantastic service. Highly recommend

Rabbina

Builder Depot Ltd

1 year ago

Hello William, Thank you for leaving us a review regarding your recent purchase. We are pleased to know that we have been able to provide a helpful and efficient service for you. We aim to provide an excellent level of service for our customers. We hope to see you shop with us again soon. Warm Regards, Builder Depot E Commerce Team Customer Experience

Product reviews

Date of purchase: 11/12/2024

Tracy

Feefo Verified

Corby

1 year ago

What Tracy said about Builder Depot Ltd:

Excellent service and quick delivery

Product reviews

Date of purchase: 11/12/2024

Skender Geci

Feefo Verified

London

1 year ago

Rabbina

Builder Depot Ltd

1 year ago

Hello Skender, Thank you for leaving us a review regarding your recent purchase. We are pleased to know that we have been able to provide a helpful and efficient service for you. We aim to provide an excellent level of service for our customers. We hope to see you shop with us again soon. Warm Regards, Builder Depot E Commerce Team Customer Experience

Product reviews

Date of purchase: 04/12/2024

Trusted Customer

Feefo Verified

1 year ago

Rabbina

Builder Depot Ltd

1 year ago

Hello Ian, Thank you for leaving us a review regarding your recent purchase. We are pleased to know that we have been able to provide a helpful and efficient service for you. We aim to provide an excellent level of service for our customers. We hope to see you shop with us again soon. Warm Regards, Builder Depot E Commerce Team Customer Experience

Product reviews

Date of purchase: 10/12/2024

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