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Builder Depot Ltd Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

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MR SIMON MASON

Feefo Verified

2 years ago

What MR SIMON MASON said about Builder Depot Ltd:

Poor quality poor service

Changed delivery date Quality of bricks was shocking Broken bricks odd size’s absolutely a poor quality 67 bricks unable to use

Charlotte Deevy

Builder Depot Ltd

2 years ago

Dear Simon, Thank you for leaving us a review and your feedback regarding your recent purchase. We are sorry to learn of any disappointment incurred on your recent purchase with us. Should on the occasion customers experience any issues with orders received, customers are able to contact us directly via our 'contact us page' on the website so we are able to assist further for you. We aim to provide an excellent level of service for our customers. Should you prefer to discuss further with us our customer service team is available Monday - Friday from 7am - 5pm to advise for you. Kind Regards Charlotte

Product reviews

Date of purchase: 06/12/2023

0

IC

Ian Clark

Feefo Verified

2 years ago

What Ian Clark said about Builder Depot Ltd:

Very light to carry and easy to fit

Very good service from ordering to delivery

Charlotte Deevy

Builder Depot Ltd

2 years ago

Dear Ian, Thank you for leaving us a review and your feedback regarding your recent purchase. We are pleased to know that the website was easy to use and we have been able to provide a good experience for you regarding your recent order. We aim to provide an excellent level of service for our customers. Kind Regards Charlotte

Product reviews

Date of purchase: 09/12/2023

0

Trusted Customer

Feefo Verified

2 years ago

Great first time experience

First time using builders depot and am impressed. Item despatched super quick and delivered promptly. They use a good courier which is nice

Charlotte Deevy

Builder Depot Ltd

2 years ago

Dear Customer, Thank you for leaving us a review and your feedback regarding your recent purchase. We are pleased to know that we have been able to provide a good experience for you regarding your recent order. We aim to provide an excellent level of service for our customers. Kind Regards Charlotte

Date of purchase: 08/12/2023

0

MW

Matthew Warren

Feefo Verified

2 years ago

What Matthew Warren said about Builder Depot Ltd:

Really quick postage, product exactly as described in the advert, no issues.

Charlotte Deevy

Builder Depot Ltd

2 years ago

Dear Matthew, Thank you for leaving us a review and your feedback regarding your recent purchase. We are pleased to know that we have been able to provide a good experience for you regarding your recent order. We aim to provide an excellent level of service for our customers. Kind Regards Charlotte

Product reviews

Date of purchase: 07/12/2023

0

Trusted Customer

Feefo Verified

2 years ago

Translucent plinth seal strip

Ordered online through Builders Depot website. Process couldn't have been simpler. Good communication through emails on despatch and courier company after. Packaging could have been better but...

Charlotte Deevy

Builder Depot Ltd

2 years ago

Dear Customer, Thank you for leaving us a review and your feedback regarding your recent purchase. We are pleased to know that the website was easy to use and we have been able to provide excellent communication and a quick delivery service for you. We aim to provide an excellent level of service for our customers. Kind Regards Charlotte

Product reviews

Date of purchase: 06/12/2023

0

Trusted Customer

Feefo Verified

2 years ago

Good service

Charlotte Deevy

Builder Depot Ltd

2 years ago

Dear Customer, Thank you for leaving us a review and your feedback regarding your recent purchase. We are pleased to know that we have been able to provide a good service for you. We aim to provide an excellent level of service for our customers. Kind Regards Charlotte

Product reviews

Date of purchase: 06/12/2023

0

JF

John Foulkes

Feefo Verified

2 years ago

What John Foulkes said about Builder Depot Ltd:

Great service.

The service was brilliant, the product, that's different. Many shades darker and redder than displayed.

Charlotte Deevy

Builder Depot Ltd

2 years ago

Dear Paul, Thank you for leaving us a review and your feedback regarding your recent purchase. We are pleased to know that we have been able to provide a good product and service. We aim to provide an excellent level of service for our customers. Kind Regards Charlotte

Product reviews

Date of purchase: 02/12/2023

0

PP

Peter Plant

Feefo Verified

Peterfield

2 years ago

What Peter Plant said about Builder Depot Ltd:

I only ordered a free sample of paint which was delivered by Royal Mail First Class a day later than stated. Personally, I wouldn't use Royal Mail for anything after the fiasco of the Post Office...

Charlotte Deevy

Builder Depot Ltd

2 years ago

Dear Peter, Thank you for leaving us a review and your feedback regarding your recent purchase. We are sorry to learn of any disappointment caused with the courier service used to deliver the order for you. We do offer a range of courier services for our customers dependent on the products being ordered and where these are being sent from as noted on the website. We aim to provide an excellent level of service for our customers. Kind Regards Charlotte

PP

Peter Plant

2 years ago

I wouldn't expect BD to be responsible for my personal bias against their choice of courier, Royal Mail. Just interested. Thanks for reply.

Product reviews

Date of purchase: 21/11/2023

0

Trusted Customer

Feefo Verified

2 years ago

The service was professional and speedy. The products were delivered in great condition!

Charlotte Deevy

Builder Depot Ltd

2 years ago

Dear Customer, Thank you for leaving us a review and your feedback regarding your recent purchase. We are pleased to know that we have been able to provide a good product and swift delivery service. We aim to provide an excellent level of service for our customers. Kind Regards Charlotte

Product reviews

Date of purchase: 05/12/2023

0

JA

Jack

Feefo Verified

2 years ago

What Jack said about Builder Depot Ltd:

5star

quick delivery, well stocked and easy to do business with.

Charlotte Deevy

Builder Depot Ltd

2 years ago

Dear Brendan, Thank you for leaving us a review and your feedback regarding your recent purchase. We are pleased to know that we have been able to provide a good experience for you with your order. We aim to provide an excellent level of service for our customers. Kind Regards Charlotte

Product reviews

Date of purchase: 05/12/2023

0

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