Merchant Logo

Budget Direct Insurance Reviews

Rated
Exceptional

Budget Direct Insurance is an online insurer for car, motorcycle, commercial vehicle and travel insurance, based in Singapore.

Service
4.7
/5

5

4

3

2

1

1,570

331

29

20

63

2,013

ratings over the past year

2,009 out of 11,754 reviews
Time:
Past year
CH
CHONG
2 days ago
Date of purchase: 28/08/2025
What CHONG said about Budget Direct Insurance:
Easy and friendly. Mostress
Trusted Customer
2 days ago
Date of purchase: 28/08/2025
Jahred is patient who provided an excellent service.
Trusted Customer
2 days ago
Date of purchase: 28/08/2025
Great service, great price
When calling the hotline, I was put through to speak with a human agent very fast. She was knowledgeable and helpful because my situation is very complicated, having to transfer NCD, set different...

Read all
Trusted Customer
2 days ago
Date of purchase: 27/08/2025
Responsive and efficient staff!
Trusted Customer
2 days ago
Date of purchase: 27/08/2025
Good
Good
SH
Shariffudin
3 days ago
Date of purchase: 27/08/2025
What Shariffudin said about Budget Direct Insurance:
Very good customer service. Yr company should reward him.
Yr staff that served me siri forgotten his name, is very good and knowledgeble regarding the insiurance that i signed up. Due to his good customer service i feel very comfortable. Thany you so much...

Read all
Trusted Customer
3 days ago
Date of purchase: 23/08/2025
Efficient, helpful and reliable
Seamless workflow and assists Family insurance. Grateful
Trusted Customer
3 days ago
Date of purchase: 27/08/2025
Alan was helpful to explain the details.
Competitive quote and Alan was patient to explain the detail.
Trusted Customer
3 days ago
Date of purchase: 27/08/2025
Good job Gerard.
I am very satisfied with the service provided by Gerard (customer care officer) who attended to my enquiry with lots of patience and diligence. On the day of the scheduled collection of my new...

Read all
MY
Ming Yang
3 days ago
Date of purchase: 27/08/2025
What Ming Yang said about Budget Direct Insurance:
The CSO service was great. He provide useful info and good advice plus he is patient and really deliver his promises to follow up.
About Budget Direct Insurance
Budget Direct Insurance makes it easier for Singaporeans to buy quality insurance coverage at cheaper prices. We're part of an international insurance group which provides insurance solutions for millions of policyholders worldwide.   Budget Direct Insurance is the trading name of Auto & General Insurance (Singapore) Pte. Limited, which is licensed by the Monetary Authority of Singapore ("MAS").
Read all
16 Raffles Quay, #29-01 Hong Leong Building, Singapore, Central Region, 048581, Singapore
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Budget Direct Insurance
Budget Direct Insurance makes it easier for Singaporeans to buy quality insurance coverage at cheaper prices. We're part of an international insurance group which provides insurance solutions for millions of policyholders worldwide.   Budget Direct Insurance is the trading name of Auto & General Insurance (Singapore) Pte. Limited, which is licensed by the Monetary Authority of Singapore ("MAS").