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BPS Depot Reviews | Customer Service Reviews for https://www.feefo.com/reviews/bps-access-solutions | Feefo

Displaying all 17,937 reviews

Trusted Customer

3 hours ago

Date of purchase: 13/08/2025

Satisfied

I ordered the product assuming it was in stock, but then was told it wasn't, so had to wait longer for it, therefore having to suspend one of my jobs. But received it three or four days later and...

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Product reviews

Denise White

Neath

5 hours ago

Date of purchase: 13/08/2025

What Denise White said about BPS Depot:

Tripod ladder

Polite and helpful.

Product reviews

daniel voisey

5 hours ago

Date of purchase: 13/08/2025

What daniel voisey said about BPS Depot:

Trademaster pro for home use

excellent customer service

Product reviews

Trusted Customer

5 hours ago

Date of purchase: 13/08/2025

Good but could be better with little effort

They delivered it as they said they would. What more could I ask for? The only negative I would say with this particular ladder, the manufacturer`s sales video is pathetic. When someone is buying an...

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Product reviews

Mark Steeples

Skipton

6 hours ago

Date of purchase: 13/08/2025

What Mark Steeples said about BPS Depot:

Excellent service by bps depot with clear communication and prompt delivery

Clear communication, easy check out.

Product reviews

Trusted Customer

7 hours ago

Date of purchase: 13/08/2025

Staff are very helpful

Product reviews

Trusted Customer

7 hours ago

Date of purchase: 13/08/2025

Good customer service

Product reviews

Trusted Customer

1 day ago

Date of purchase: 12/08/2025

Wrong component

poor response to complaint.

Carly

BPS Depot

12 hours ago

Good morning, Let me introduce myself , my name is Carly Stevens I deal with complaints I can see that you have put in a complaint on Feefo. BPS do apologise for the Bad experience you had with us. Positive or negative feedback is very important to us Please may I contact you to arrange have a little chat to hopefully turn your negative to a positive. Many Thanks Carly Stevens

Trusted Customer

10 hours ago

Yes you may Regards Ian

Product reviews

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Carly

BPS Depot

12 hours ago

Raymond Kelly

Bathgate

10 hours ago

Date of purchase: 11/08/2025

What Raymond Kelly said about BPS Depot:

Ladders that make you feel safe!

Flawless, although completely automated you know they have a good shipping and back office team.

Carly

BPS Depot

9 hours ago

Good Afternoon Raymond Thank you for taking the time to leave positive feedback. If there is anything else we can do - please get in touch. BPS Depot Team

Product reviews

Trusted Customer

13 hours ago

Date of purchase: 06/08/2025

3.6m tripod ladder.

Quick and efficient, excellent delivery service.

Carly

BPS Depot

12 hours ago

Good Morning Rob, Thank you for taking the time to leave positive feedback. If there is anything else we can do - please get in touch. BPS Depot Team.

Product reviews

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About BPS Depot

This website sell ladders and ladder accessories.

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0333 006 9776

BPS Access Solutions, Unit 8, Highams Hill Farm, Warlingham, Surrey, CR6 9PQ, United Kingdom, Kent, CR6 9PQ, United Kingdom

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BPS Depot Reviews

BPS 3 Leg Trade Master Tripod Ladder - 3.6mMore reviews of this product (109)View product websiteI am a gardener and cut a lot of hedges, and i wouldn't be without one. It makes life a lot easier and safer.

BPS 3 Leg Trade Master Tripod Ladder - 2.4mMore reviews of this product (109)View product websiteStrongly built, easy to assemble. Good value for an essential item in gardening.

3T Industrial Scaffold TowersMore reviews of this product (8)View product websiteThe delivery company messes up, sticker all over the items they dont peel of with out making a mess leaving it sticky they could of rapped the item before putting the delivery labels all over it,...Read all

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Spring Assisted Pivot ArmMore reviews of this product (39)View product website

Superior Part L Compliant 'Swing Down' Insulated Loft Hatch/DoorMore reviews of this product (75)View product websitePolystyrene can be knocked off when bringing the ladder up & down The hatch door can also come off if knocked by the ladder. It just seems cheap and flimsy

Home Master DIY Scaffold Tower - 7mMore reviews of this product (107)View product websiteI received my tower on time. However, a diagonal blue strut has holes too small for the screw fastenings. I have sent pictures and asked for a replacement and I have had no response.

BPS 3 Leg Trade Master Tripod Ladder - 3.6mMore reviews of this product (109)View product websiteWell made ladder and very stable to work from.

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