The ladder was despatched quickly and received the next day. A defective screw was replaced immediately. Excellent customer service.
Carly
BPS Depot
2 months ago
Good Afternoon David
Thank you for taking the time to leave positive feedback. If there is anything else we can do - please get in touch. BPS Depot Team
Product reviews
Carly
BPS Depot
2 months ago
Good Afternoon David
Thank you for taking the time to leave positive feedback. If there is anything else we can do - please get in touch. BPS Depot Team
communication via email was answered within 24hrs, clear and better than I expect from a good retailer.
Carly
BPS Depot
2 months ago
Good Afternoon Bart
Thank you for taking the time to leave positive feedback. If there is anything else we can do - please get in touch. BPS Depot Team
Product reviews
Carly
BPS Depot
2 months ago
Good Afternoon Bart
Thank you for taking the time to leave positive feedback. If there is anything else we can do - please get in touch. BPS Depot Team
Date of purchase: 06/03/2026
0
Share
NH
Neil Hammond
Feefo Verified
2 months ago
Carly
BPS Depot
2 months ago
Good Afternoon Neil
Thank you for taking the time to leave positive feedback. If there is anything else we can do - please get in touch. BPS Depot Team
Product reviews
Carly
BPS Depot
2 months ago
Good Afternoon Neil
Thank you for taking the time to leave positive feedback. If there is anything else we can do - please get in touch. BPS Depot Team
Difficult to get hold of. Take days to respond, if at all.
Told I could reclaim VAT. Not done.
BPS sent two ladders and despite advising and requesting collection, nothing done.
Carly
BPS Depot
2 months ago
Good morinnnig,
Thank you for taking time to talk to me today, feedback is very important to bps bad or good.
Best wishes
PG
Perry Garrod
2 months ago
All resolved once spoken to BPS. Lesson learnt tgat email is no substitute for verbal communication. Thank you BPS
Product reviews
Carly
BPS Depot
2 months ago
Good Morinnig,
Thank you for taking time out today to talk to me today, feedback is very important to us bad or good.
Best Wishes
Carly
BPS Depot
2 months ago
Good Morinnig,
Thank you for taking time out today to talk to me today, feedback is very important to us bad or good.
Best Wishes
Date of purchase: 02/03/2026
0
Share
Trusted Customer
Feefo Verified
2 months ago
Already said service was poor
Carly
BPS Depot
2 months ago
Good afternoon
Thank you for taking time to talk to me today, feedback is very important to bps bad or good.
Best wishes
Product reviews
Carly
BPS Depot
2 months ago
Good afternoon
Thank you for taking time to talk to me today, feedback is very important to bps bad or good.
Best wishes
Date of purchase: 04/03/2026
0
Share
DS
Danny Scanlan
Feefo Verified
GBR
2 months ago
Carly
BPS Depot
2 months ago
Thank you for taking the time to leave positive feedback. If there is anything else we can do - please get in touch. BPS Depot Team
Product reviews
Carly
BPS Depot
2 months ago
Thank you for taking the time to leave positive feedback. If there is anything else we can do - please get in touch. BPS Depot Team
Initially not impressed as the product I ordered was out of stock, but when it was still unavailable after three weeks they provided me with an upgraded product at no additional cost
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.