How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Black By Design LTD Reviews

https://www.black-by-design.co.uk

EXCEPTIONAL

Service

4.9

Product

4.9

146

153

ratings over the past year

Displaying all 3,401 reviews

Trusted Customer

12 years ago

Timely and efficient processing of order and of despatch & receipt

Product reviews

Date of purchase: 26/11/2013

Trusted Customer

12 years ago

Very quick delivery, kept updating the status

Product reviews

Date of purchase: 19/11/2013

Trusted Customer

12 years ago

Very prompt service and free postage- a winner every time

Product reviews

Date of purchase: 18/11/2013

Trusted Customer

12 years ago

Had difficulties with the web site but over the phone they were very helpful. also…

Had difficulties with the web site but over the phone they were very helpful. also saved money, the decanter was cheaper than other sites & free delivery, win win!

Product reviews

Date of purchase: 19/11/2013

Trusted Customer

12 years ago

service wonderful

Product reviews

Date of purchase: 22/11/2013

Trusted Customer

12 years ago

Fast dispatch; great service. Many thanks.

Product reviews

Date of purchase: 15/11/2013

Trusted Customer

12 years ago

Goods arrived within 3 days of order being placed, extremely impressed

Product reviews

Date of purchase: 20/11/2013

Trusted Customer

12 years ago

Couldn't be better in terms of service.

Product reviews

Date of purchase: 16/11/2013

Trusted Customer

12 years ago

Excellent website,very user friendly. Speedy response and kept informed on the progress of my order.…

Excellent website,very user friendly. Speedy response and kept informed on the progress of my order. Will definitely use Black By Design again.

Product reviews

Date of purchase: 17/11/2013

Trusted Customer

12 years ago

Most efficient

Product reviews

Date of purchase: 18/11/2013

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Black By Design LTD Reviews

Domus Coffee PotMore reviews of this product (1)View product websiteWe already have a Domus Coffee Pot and this is a backup!

Polka Liquer GlassesMore reviews of this product (1)View product websiteLovely glasses just what I was looking for

Large Carbon Bottle GrinderMore reviews of this product (2)View product websiteV competitively priced

Menu Wine Breather CarafeMore reviews of this product (3)View product websiteI bought this as a gift as I already have one & love it!

Slate Serving Tray with Antler HandlesMore reviews of this product (1)View product websitejust what i wanted,very well made and presentation is excellent. thank you.

Rubber Washing Up Bowl - GreyMore reviews of this product (3)View product website

Jazz HiballsMore reviews of this product (2)View product websiteThey have been bought as a gift for a member of my family who already has some Jazz Glasses

Norm 69 LampshadeMore reviews of this product (2)View product websiteTo put this lampshade together you need a lot of patience and a degree of dexterity - so not ideal for everyone. It looks great when you have finished and it is hanging!!

Elevate Knife Carousel SetMore reviews of this product (12)View product website

Jewellery TreeMore reviews of this product (4)View product websiteBought this for 18th birthday present - it is lovely and a lasting gift.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?