How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Black By Design LTD Reviews

https://www.black-by-design.co.uk

EXCEPTIONAL

Service

4.9

Product

4.9

146

153

ratings over the past year

Displaying all 3,401 reviews

Trusted Customer

Feefo Verified

8 months ago

Lovely and soft

Easy ordering, quick postage

Product reviews

Date of purchase: 04/09/2025

Erica Organ

Feefo Verified

8 months ago

What Erica Organ said about Black By Design LTD:

Just thrilled with my purchase

Very efficient and very speedy,excellent

Product reviews

Date of purchase: 07/09/2025

Keith W

Feefo Verified

Immingham

8 months ago

What Keith W said about Black By Design LTD:

Good quality

Fast turnaround

Product reviews

Date of purchase: 05/09/2025

Trusted Customer

Feefo Verified

8 months ago

Excellent service

I had trouble placing the order but after emailing and speaking to Black BDesign they sorted everything out and I received the table 2 days later. Brilliant customer service

Product reviews

Date of purchase: 03/09/2025

Trusted Customer

Feefo Verified

9 months ago

Packing error, speedily rectified

Ordered six of these, two of each size, however only three arrived. Contacted seller who immediately responded, apologised for the packing error and sent the remaining items same day delivery, which...

Product reviews

Date of purchase: 31/08/2025

Catherine Simpson

Feefo Verified

Shardlow

9 months ago

What Catherine Simpson said about Black By Design LTD:

Love the lamp

Extremely quick service. Thank you

Product reviews

Date of purchase: 27/08/2025

Melanie Craig

Feefo Verified

9 months ago

What Melanie Craig said about Black By Design LTD:

Well packaged. Shipped quickly.

Product reviews

Date of purchase: 23/08/2025

Trusted Customer

Feefo Verified

9 months ago

Lovely throw

Excellent service

Product reviews

Date of purchase: 17/08/2025

Trusted Customer

Feefo Verified

9 months ago

Excellent shopping experience

Excellent service, easy to use website, good communication and fast delivery

Product reviews

Date of purchase: 16/08/2025

Trusted Customer

Feefo Verified

9 months ago

Can't fault it, very quick.

Product reviews

Date of purchase: 07/08/2025

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Black By Design LTD Reviews

Pure New Wool Herringbone Throw | Bubblegum PinkMore reviews of this product (1)View product websiteLovely colour of pink and really lovely quality,I would say it’s an excellent rug which will prove to very cosy in the winter.

Pure New Wool Herringbone Throw | Charcoal/Silver GreyMore reviews of this product (2)View product websiteGoods received as described, great quality and prompt delivery by DPD Recommend to all

Heart 'n' Soul Console TableMore reviews of this product (1)View product websiteBeautiful table. Very elegant, simple design.

Real Flame LED Cone Shaped CandleMore reviews of this product (3)View product websiteOrdered six of these, two of each size, however only three arrived. Contacted seller who immediately responded, apologised for the packing error and sent the remaining items same day delivery, which...Read more

Fritz Table Lamp | SkyMore reviews of this product (1)View product websiteSuper quick service. Love the lamp, exactly what I wanted. Thank you

Farringdon Luggage Rack with ShelfMore reviews of this product (7)View product websiteI had been eyeing a metal luggage rack for some time. Ordered it from Black by Design instead of the other retailer. Arrived quickly, packaging was great. Item exceeds my expectations. Thrilled....Read more

Pure New Wool Herringbone Throw | Parma VioletMore reviews of this product (2)View product websiteLovely throw at competitive price

Rubber Washing Up Bowl and Brush - RedMore reviews of this product (9)View product websiteAn expensive item but well worth it. We got this one because the previous one wore out after 21 years!!! Great colour bowl, brush looks nice too, but functions more like a cloth than a brush.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?