Merchant Logo

Better Bathrooms Reviews

Rated
Excellent

74%

service satisfaction

90%

delivery satisfaction

91%

recommends

Service
4.5
/5
Product
4.6
/5

5

4

3

2

1

595

85

20

7

50

757

ratings over the past year

Displaying all 11,560 reviews
Trusted Customer
2 hours ago
Date of purchase: 10/08/2025

Satisfied with delivery

Recommends

Product reviews

0
Share
Trusted Customer
4 hours ago
Date of purchase: 07/08/2025

Dissatisfied with service

Satisfied with delivery

Does not recommend

Awful customer service. Was passed to 2 agents who had no idea how to deal with the complaint. Please be aware that you are also calling a premium telephone line whilst waiting a lengthy period of...

Read all
Product reviews

0
Share
Trusted Customer
15 hours ago
Date of purchase: 06/08/2025

Satisfied with service

Satisfied with delivery

Recommends

I couldnt apply the 5% on the website but the customer service team dealt with it effectively.
Product reviews

0
Share
TC
Trusted Customer
2 days ago
Date of purchase: 08/08/2025

Satisfied with delivery

Recommends

Product reviews

0
Share
MC
Melanie Calland
Durham
4 days ago
Date of purchase: 05/08/2025

Satisfied with service

Satisfied with delivery

Recommends

What Melanie Calland said about Better Bathrooms:
Good but I did get charged £5 for one phone all! This was because my bank refused my payment at first and also I thought I’d ordered the wrong waste for my basin. I wish there had been a warning! We...

Read all
Product reviews

0
Share
BR
Briagha
Anstruther
4 days ago
Date of purchase: 02/08/2025

Dissatisfied with service

Satisfied with delivery

Does not recommend

What Briagha said about Better Bathrooms:
After 22 email and 7 phone calls someone finally sent the part that was damaged it only took 4 weeks? Customer services need to read emails & listen to phone calls or do better training for there...

Read all
Product reviews

0
Share
Trusted Customer
5 days ago
Date of purchase: 06/08/2025

Satisfied with service

Dissatisfied with delivery

Recommends

Product reviews

0
Share
Trusted Customer
5 days ago
Date of purchase: 25/07/2025

Satisfied with delivery

Recommends

Product reviews

0
Share
Trusted Customer
7 days ago
Date of purchase: 04/08/2025

Satisfied with delivery

Recommends

Would use again, good price, good quality, dispatch time was good. Easy to put together
Product reviews

0
Share
TC
Trusted Customer
7 days ago
Date of purchase: 04/08/2025

Satisfied with delivery

Recommends

Product reviews

0
Share
About Better Bathrooms
On a mission to bring you the best deals, expert advice and a hassle-free experience
Read all
Trident Business Park Neptune Way, Huddersfield, HD2 1UA, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Better Bathrooms
On a mission to bring you the best deals, expert advice and a hassle-free experience