I'd love to give feedback, as requested, but I haven't received my order yet! Hmmm, perhaps turnaround or delivery information could be improved...
Best4hedging Ltd
best4hedging
14 years ago
Thank you for your feedback and I sincerely apologise for the poor service experience you have received. We have just relocated our business operations and despite our planning a number of unexpected challenges have arisen that have caused the delivery of a small number of orders to be delayed. I can confirm more than 95% of our deliveries have during the period of our re-location been despatched to arrive within 4 - 5 days of an order being placed. Your plants will be despatched to you on Monday 16th January via Parcel Force and they will be delivered within 24 hours, please note the plants will be left without a signature, so you don't have to be at home.I'm very confident you'll be delighted with your plants. Please accept my apologies again.
Paul Shipley, Managing Director
Best4Hedging Ltd
Date of purchase: 30/12/2011
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Trusted Customer
Feefo Verified
14 years ago
They turned up ok what what more is there to say
Date of purchase: 29/12/2011
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Trusted Customer
Feefo Verified
14 years ago
Quick delivery and goods exactly as advertised - Will use this supplier again.
have not recieved the goods yet..I ordered on 29th December..I tried to phone the number given fro deliveries on the 10th but got messge saying phone was switched off please try later, or send a...
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Best4hedging Ltd
best4hedging
14 years ago
Thank you for your feedback and I sincerely apologise for the poor service experience you have received. We have just relocated our business operations and despite our planning a number of unexpected challenges have arisen that has caused the delivery of a small number of orders to be delayed. On the day you were not able to reach us by telephone our electricity supply was down for several hours that meant we could not charge some of our mobile telephones to which we'd diverted calls. I can confirm more than 95% of our deliveries have during the period of our re-loaction been despatched to arrive within 4 - 5 days of an order being placed. Your plants will be delivered to you as agreed on the 20th January. I'm very confident you'll be delighted with your plants. Please accept my apologies again.
Paul Shipley, Managing Director
Best4Hedging Ltd
Date of purchase: 29/12/2011
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Trusted Customer
Feefo Verified
14 years ago
Delivered as soon as was possible by friendly driver.
The order when it arrived was not complete, I ordered 2 x 360g rootgrow and only received one pack.
Best4hedging Ltd
best4hedging
14 years ago
Thank you for your feedback. As you're aware from an e-mail you'll have received from our Helpdesk team we are sending the further packet of Rootgrow to you today. The problem arose during the transfer of information relating to your order between our internal systems.
Please accept our apologies for any inconvenience this has caused you.
Paul Shipley, Managing Director
Best4Hedging Ltd
Trusted Customer
14 years ago
Great company to deal with. I had a descrepancy on my order and the e-mail response was very fast and efficient.
Best4hedging is a large nursery business providing online and telephone shopping to the UK, making gardening easy!
With over 10 acres of hedging plants and several years experience of large volumes of online sales, you can be certain that you're dealing with garden professionals.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Best4hedging is a large nursery business providing online and telephone shopping to the UK, making gardening easy!
With over 10 acres of hedging plants and several years experience of large volumes of online sales, you can be certain that you're dealing with garden professionals.