I have inspected the stock from which your Bare Root plants were picked and can understand your concerns. At this time of year the appearance of evergreen plants and particularly Bare Root evergreen plants reflect the winter weather. This appearance will 'flush' away as spring emerges and the plants will loose the 'yellowing' that has appeared over the winter months. We'd recommend you also apply a nutrient to the plants in addition to keeping them well watered until they are clearly prospering. If you feel now or in the next few months that any of the plants need replacing please contact us and we will arrange to do so free of charge (Bare Root plants would have to replaced in the Bare Root season - between October and April). Finally thank you for taking the time to provide us with your feedback
Paul Shipley, Managing Director
Best4Hedging Ltd
Product reviews
Date of purchase: 19/02/2012
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Trusted Customer
Feefo Verified
14 years ago
good helpful staff when they made a mistake they corrected it quickly
Product reviews
Date of purchase: 22/02/2012
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Trusted Customer
Feefo Verified
14 years ago
Very helpful on the phone when ordering and speedy delivery
The plants were in such big boxes that they had got all jumbled up, some were upside down or sideways and had broken branches as a result. They need to be put in lower boxes so they keep in place.
Best4hedging Ltd
best4hedging
14 years ago
Thank you for your feedback. We have a range of boxes and inserts (used to secure pots) that are suitable for the plants we sell. It's clear we've used the wrong box and we have raised this matter with our Desptach Team. Should any of the plants damaged in transit not prosper please let me know and we'll gladly replace them without charge.
Paul Shipley, Managing Director
Best4Hedging Ltd
Best4hedging Ltd
best4hedging
14 years ago
Thank you for your feedback. We have a range of boxes and inserts (used to secure pots) that are suitable for the plants we sell. It's clear either we did not pack your order with sufficient care or the boxes were not handled with enough care by our Couriers, Parcel Force. Accordingly I have raised your feedback with both our Desptach Team and Parcel Force. Should any of the plants damaged in transit not prosper please let me know and I will arrange for these to be replaced without charge.
Paul Shipley, Managing Director
Best4Hedging Ltd
Product reviews
Date of purchase: 22/02/2012
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Trusted Customer
Feefo Verified
14 years ago
Helpfull staff Quick delivery
Product reviews
Date of purchase: 21/02/2012
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Trusted Customer
Feefo Verified
14 years ago
all perfect!
Product reviews
Date of purchase: 20/02/2012
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Trusted Customer
Feefo Verified
14 years ago
excellent order turnaround time and very good customer service.
Best4hedging is a large nursery business providing online and telephone shopping to the UK, making gardening easy!
With over 10 acres of hedging plants and several years experience of large volumes of online sales, you can be certain that you're dealing with garden professionals.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Best4hedging is a large nursery business providing online and telephone shopping to the UK, making gardening easy!
With over 10 acres of hedging plants and several years experience of large volumes of online sales, you can be certain that you're dealing with garden professionals.