Hi,
I'm sorry to hear that you weren't happy with your order. As we discussed over the phone, DHL had damaged and repacked your order and due to the Father's Day rush, deliveries were taking longer than expected. If you could please send over the pictures of what you received, I can raise this situation with our accounts manager at DHL.
Thanks
Emily
Product reviews
Emily Sale
Best of British Beer
12 months ago
Hi,
As I asked previously If you could provide pictures of what you received I can then raise this with our accounts manager. I'm happy to hear the situation was finally rectified.
Thanks
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.