How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Atom bank Reviews

https://www.atombank.co.uk/

Rated

Exceptional

App based, customer first. Savings, Mortgages and Business Loans! FSCS Protected and award winning customer service

99%

recommends

Service

4.9

Product

4.8

3,662

348

4,050

ratings over the past year

4,051 out of 18,512 reviews

Time:

Past year

Trusted Customer

1 hour ago

Date of purchase: 19/07/2025

Recommends

Simple process

Easy to download the app and use, simple to create an account and transfer money. Couldn’t fault it so far.

Product reviews

James

Newquay

4 days ago

Date of purchase: 03/06/2025

Does not recommend

What James said about Atom bank:

Misleading Headline rate, which was about to go down.

Misleading

Product reviews

GRANT

Halifax

5 days ago

Date of purchase: 17/07/2025

Recommends

What GRANT said about Atom bank:

Great straight forward website easy to navigate considering I only use it about twice a year

Stewart

North Yorkshire

6 days ago

Date of purchase: 14/07/2025

Recommends

What Stewart said about Atom bank:

Atomic little app!

Always competitive rates and a simple and secure app with excellent communication.

Product reviews

Anna

Bradford

6 days ago

Date of purchase: 19/07/2025

Recommends

What Anna said about Atom bank:

Good service so far

Product reviews

Stephen

Penrith

6 days ago

Date of purchase: 15/07/2025

Recommends

What Stephen said about Atom bank:

Great bank, easy to use app and good service

Atom bank is great - brilliant app and great service and offers

Product reviews

Phyllis

Basingstoke

7 days ago

Date of purchase: 20/07/2025

Recommends

What Phyllis said about Atom bank:

Best value bank

I’ve used Atom over the years and found their rates better than other banks and much easier to use.

Product reviews

James

Enniskillen

7 days ago

Date of purchase: 19/07/2025

Recommends

What James said about Atom bank:

Excellent online banking, very user friendly app. Kept up to date about lodgements etc. One of the best interest rates on savings around.

Product reviews

Trusted Customer

7 days ago

Date of purchase: 19/07/2025

Recommends

UK bank and always helpful customer care agents

Brilliant service . Someone always on the phone calls and can sort out issues .

Product reviews

Trusted Customer

7 days ago

Date of purchase: 20/07/2025

Recommends

Excellent and efficient service

Excellent service easy to use app can always speak to someone if you have a query/problem, fast and efficient customer service on the phone

Product reviews

Not received a review invite?

About Atom bank

App based, customer first. Savings, Mortgages and Business Loans. We’re changing banking for good! FSCS Protected and award winning customer service

Read all

0333 399 0050

The Rivergreen Centre, Aykley Heads, Durham, Durham, DH1 5TS, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Atom bank Reviews

Instant Saver RewardMore reviews of this product (4,360)View product websiteSo easy to setup! Delighted that it’s not a long drawn out process. Codes are sent in minutes, no waiting for post. All done in a couple of days. App is straightforward and simple. Love it.

Instant Saver RewardMore reviews of this product (4,360)View product websiteReducing interest rate without a blank of England base rate change and using historical changes in May , Previous to me opening the account, is Frankly misleading. You should have disclosed that the...Read all

Instant Saver RewardMore reviews of this product (4,360)View product websiteSimple and secure with competitive interest rates. Just slight confusion over the interest and capital reinvestment from the previous maturing account but other than that Atom remains a key part of...Read all

Instant Saver RewardMore reviews of this product (4,360)View product websiteReally easy to set up and great app

Instant Saver RewardMore reviews of this product (4,360)View product websiteEverything is so easy - no effort and so smooth!

Instant Saver RewardMore reviews of this product (4,360)View product websiteBest bank rates, easy to use, and a bank that works for their customers. Fantastic.

5 Year Fixed Saver (monthly interest)More reviews of this product (12,261)View product website

Instant Saver RewardMore reviews of this product (4,360)View product websiteVery good Bank ,and good interest rates,great customer care as well And the App is very user friendly. Have been with Atom for 3 years and have no complaints.

6 Month Fixed SaverMore reviews of this product (12,261)View product websiteHave banked with Atom for several years now use of app easy always able to contact someone if needs to

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?