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Rated
Exceptional

App based, customer first. Savings, Mortgages and Business Loans! FSCS Protected and award winning customer service

99%

recommends

Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

3,515

340

26

5

9

3,895

ratings over the past year

3,865 out of 18,515 reviews
Time:
Past year
JA
James
Enniskillen
29 days ago
Date of purchase: 19/07/2025

Recommends

What James said about Atom bank:
Excellent online banking, very user friendly app. Kept up to date about lodgements etc. One of the best interest rates on savings around.
Product reviews
1
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Trusted Customer
29 days ago
Date of purchase: 19/07/2025

Recommends

UK bank and always helpful customer care agents
Brilliant service . Someone always on the phone calls and can sort out issues .
Product reviews

1
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Trusted Customer
29 days ago
Date of purchase: 20/07/2025

Recommends

Excellent and efficient service
Excellent service easy to use app can always speak to someone if you have a query/problem, fast and efficient customer service on the phone
Product reviews

0
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Trusted Customer
29 days ago
Date of purchase: 19/07/2025

Recommends

Wry good so far
0
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Trusted Customer
29 days ago
Date of purchase: 19/07/2025

Does not recommend

Product reviews

0
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RI
Richard
Otley
29 days ago
Date of purchase: 16/07/2025

Recommends

What Richard said about Atom bank:
Happy to use
Fast, easy and efficient
Product reviews

0
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Trusted Customer
29 days ago
Date of purchase: 18/07/2025

Recommends

Easy to use and great app based service
Service is straightforward and easy to navigate. App is simple and does almost everything i want. Would like the chance to spread maturing funds over two new fixed rate deals. Don’t think this is...

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Product reviews

0
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Trusted Customer
29 days ago
Date of purchase: 20/07/2025

Recommends

Great value
Simple and reliable to deal with
Product reviews

0
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Trusted Customer
29 days ago
Date of purchase: 18/07/2025

Recommends

Easy access account good interest rate
Saved with Atom since it’s inception, as the fixed rates have always been good & its very easy to set up. Opened the easy access account because it’s interest rate is higher than the current fixed...

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Product reviews

1
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Trusted Customer
29 days ago
Date of purchase: 15/07/2025

Recommends

Easy to use Ap
Easy to use Ap.
Product reviews
0
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About Atom bank
App based, customer first. Savings, Mortgages and Business Loans. We’re changing banking for good! FSCS Protected and award winning customer service
Read all
The Rivergreen Centre, Aykley Heads, Durham, Durham, DH1 5TS, United Kingdom
AwardExceptional award

Feefo Trusted Service Awards

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About Atom bank
App based, customer first. Savings, Mortgages and Business Loans. We’re changing banking for good! FSCS Protected and award winning customer service