Service
4.9
/5
Product
4.8
/5
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Service
4.9
/5
Product
4.8
/5
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Mortgages

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ratings

over the past year

Displaying all 1,654 reviews
NA
Naomi
Liverpool
3 years ago
Date of purchase: 28/02/2022
Mortgage
Ease of application : Exceptional
Ease of using app : Exceptional
Mortgage Rate : Excellent
Mortgage application status updates : Exceptional
Speed of the process : Exceptional
AL
Alex
Hebburn
3 years ago
Date of purchase: 10/02/2022
Mortgage
Good Points: Quick updates. Easy communication Easy to apply
Ease of application : Exceptional
Ease of using app : Exceptional
Mortgage Rate : Exceptional
Mortgage application status updates : Exceptional
Speed of the process : Exceptional
MA
Marion
Ammanford
3 years ago
Date of purchase: 23/02/2022
Mortgage
Good Points: Very quick and staff very courteous on phone and online chat, always come back to you if unable to answer question straight away Would definitely recommend Improvement Points: Keep...

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Ease of application : Exceptional
Ease of using app : Exceptional
Mortgage Rate : Exceptional
Mortgage application status updates : Exceptional
Speed of the process : Exceptional
CL
Claire
Liverpool
3 years ago
Date of purchase: 03/02/2022
Mortgage
Good Points: It was so much easier using an online service rather than a mortgage company that are only open during office hours and that you have to call Improvement Points: I have not experienced...

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Ease of application : Exceptional
Ease of using app : Exceptional
Mortgage Rate : Excellent
Mortgage application status updates : Exceptional
Speed of the process : Exceptional
CL
Claudia
Markyate
3 years ago
Date of purchase: 31/01/2022
Mortgage
Ease of application : Exceptional
Ease of using app : Exceptional
Mortgage Rate : Exceptional
Mortgage application status updates : Exceptional
Speed of the process : Exceptional
SA
Sallyann
DG
3 years ago
Date of purchase: 11/01/2022
Mortgage
Good Points: Instant access to items through the app
Ease of application : Exceptional
Ease of using app : Exceptional
Mortgage Rate : Excellent
Mortgage application status updates : Excellent
Speed of the process : Good
KE
Keiran
Wrexham
3 years ago
Date of purchase: 31/01/2022
Mortgage
Good Points: Fast and smooth
Ease of application : Exceptional
Ease of using app : Exceptional
Mortgage Rate : Exceptional
Mortgage application status updates : Exceptional
Speed of the process : Exceptional
JI
Jim
Belfast
3 years ago
Date of purchase: 17/01/2022
Mortgage
Ease of application : Good
Ease of using app : Excellent
Mortgage Rate : Excellent
Mortgage application status updates : Exceptional
Speed of the process : Good
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Kathryn Witherspoon - Customer Support Advisor
Atom bank
3 years ago
Hi Jim, thank you for the 8/10 score. KW
MI
Michael
Birmingham
3 years ago
Date of purchase: 31/01/2022
Mortgage
Ease of application : Exceptional
Ease of using app : Exceptional
Mortgage Rate : Exceptional
Mortgage application status updates : Exceptional
Speed of the process : Exceptional
Merchant Logo
Kathryn Witherspoon - Customer Support Advisor
Atom bank
3 years ago
Hi Michael, thank you for taking the time to leave a 10/10 score. KW
KI
Kim
Rosyth
3 years ago
Date of purchase: 13/01/2022
Mortgage
Good Points: Loved the ease of the app, kept up to date on all stages. Can check my mortgage payments easily
Ease of application : Exceptional
Ease of using app : Exceptional
Mortgage Rate : Exceptional
Mortgage application status updates : Exceptional
Speed of the process : Exceptional
Merchant Logo
Kathryn Witherspoon - Customer Support Advisor
Atom bank
3 years ago
Hi Kim, thank you for the 10/10 score. I am pleased you find the app easy to navigate. KW
About Atom bank
App based, customer first. Savings, Mortgages and Business Loans. We’re changing banking for good! FSCS Protected and award winning customer service
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The Rivergreen Centre, Aykley Heads, Durham, Durham, DH1 5TS, United Kingdom
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About Atom bank
App based, customer first. Savings, Mortgages and Business Loans. We’re changing banking for good! FSCS Protected and award winning customer service