Mortgages

Good Points: All smooth running from application to completion with no real hick ups to grumble about Improvement Points: Although the app is user friendly there could be a few more updates regards...

Good Points: App is very slick & informative Improvement Points: Conveyancing firm used were truly dreadful in every single way

Good Points: Atom actually have people that answer the your phone calls. They answer quickly and are clued up. Improvement Points: I can't think of any improvement points right now.

Improvement Points: Direct customer contact

Good Points: The application process with atom was very quick and efficient.

Good Points: Kept us updated every step of the way Improvement Points: Process took longer than we’d hoped

Good Points: When I did phone up I had a human answer straight away for something I could not explain in the app Improvement Points: My partners app information updates were different than mine when...

Good Points: Ease of use Good notifications Improvement Points: Took a while between survey and offer