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ratings

over the past year

Displaying all 1,654 reviews
TR
Tracy
Coventry
3 years ago
Date of purchase: 05/04/2022
Mortgage
Good Points: The app provided helped us stay in control of the whole process, delivered with ease and provided and maintained a stress free experience. Atom bank were amazing at keeping us updated...

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Ease of application : Exceptional
Ease of using app : Exceptional
Mortgage Rate : Exceptional
Mortgage application status updates : Exceptional
Speed of the process : Exceptional
SA
Sarah
Heywood
3 years ago
Date of purchase: 28/04/2022
Mortgage
Good Points: Great communication
Ease of using app : Exceptional
Mortgage Rate : Exceptional
Mortgage application status updates : Exceptional
Speed of the process : Exceptional
KA
Katie
Glasgow
3 years ago
Date of purchase: 28/04/2022
Mortgage
Good Points: Very good step by step process, kept up to date. Very happy customers Improvement Points: Length of time in took in conveyancing process
Ease of application : Exceptional
Ease of using app : Exceptional
Mortgage Rate : Good
Mortgage application status updates : Exceptional
Speed of the process : Excellent
PI
Piotr
Hartlepool
3 years ago
Date of purchase: 05/04/2022
Mortgage
Good Points: All electronic, no nonsense 0hone calls all on email and app. Improvement Points: Rate on mortgage and more products at better rate for an existing client
Ease of application : Exceptional
Ease of using app : Exceptional
Mortgage Rate : Excellent
Mortgage application status updates : Exceptional
Speed of the process : Excellent
AM
Amanda
Staffordshire
3 years ago
Date of purchase: 10/02/2022
Mortgage
Good Points: Very easy and straightforward to arrange. I used a broker who recommended Atom. Love the app where everything is easily accessed. Using Atom has made me realise how archaic typical...

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Ease of application : Excellent
Ease of using app : Exceptional
Mortgage Rate : Excellent
Mortgage application status updates : Exceptional
Speed of the process : Exceptional
LU
Luben
London
3 years ago
Date of purchase: 28/03/2022
Mortgage
Good Points: Speedy process, professional staff. Brilliant service Improvement Points: N/a
Ease of application : Exceptional
Ease of using app : Exceptional
Mortgage Rate : Exceptional
Mortgage application status updates : Exceptional
Speed of the process : Exceptional
LO
Louisa
Manchester
3 years ago
Date of purchase: 11/03/2022
Mortgage
Good Points: I love the fact you get updates and notifications from the app.its super easy. When I have had to contact you its been straight forward. The bio metric log in as well makes it feel even...

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Ease of application : Exceptional
Ease of using app : Exceptional
Mortgage Rate : Excellent
Mortgage application status updates : Exceptional
Speed of the process : Exceptional
YA
Yash
Cheshunt
3 years ago
Date of purchase: 31/03/2022
Mortgage
Good Points: Incredible mortgage rate, market leading offering, fast and efficient service despite initial skepticism around a complete app based service. Improvement Points: More frequent touch...

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Ease of application : Poor
Ease of using app : Exceptional
Mortgage Rate : Exceptional
Mortgage application status updates : Exceptional
Speed of the process : Exceptional
ME
Melvyn
Merthyr tydfil
3 years ago
Date of purchase: 02/03/2022
Mortgage
Good Points: The application was very easy and proceeded very quickly. The regular updates were very reassuring Improvement Points: The app was a little awkward to use took a little to get used to
Ease of application : Exceptional
Ease of using app : Excellent
Mortgage Rate : Excellent
Mortgage application status updates : Exceptional
Speed of the process : Exceptional
LO
Louise
Sunderland
3 years ago
Date of purchase: 30/03/2022
Mortgage
Good Points: User friendly app and vault easy to use. Updates clear, fast and easy to understand.
Ease of application : Exceptional
Ease of using app : Exceptional
Mortgage Rate : Exceptional
Mortgage application status updates : Exceptional
Speed of the process : Exceptional
About Atom bank
App based, customer first. Savings, Mortgages and Business Loans. We’re changing banking for good! FSCS Protected and award winning customer service
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The Rivergreen Centre, Aykley Heads, Durham, Durham, DH1 5TS, United Kingdom
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About Atom bank
App based, customer first. Savings, Mortgages and Business Loans. We’re changing banking for good! FSCS Protected and award winning customer service