Service
4.9
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Product
4.8
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Service
4.9
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Product
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ratings

over the past year

Displaying all 1,654 reviews
MU
Muhammad
London
2 years ago
Date of purchase: 08/06/2022
Mortgage
Good Points: Really quick process and clear communication. Like managing everything via app but when I needed to contact, I was able to
Ease of application : Exceptional
Ease of using app : Exceptional
Mortgage Rate : Excellent
Mortgage application status updates : Exceptional
Speed of the process : Exceptional
OL
Oliver
Ipswich
2 years ago
Date of purchase: 23/06/2022
Mortgage
Good Points: Atom we’re very quick to get back to me with updates, often before brokers or solicitors! The app is excellent for this. Improvement Points: Some messages were a bit ambiguous such as...

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Ease of application : Excellent
Ease of using app : Excellent
Mortgage Rate : Excellent
Mortgage application status updates : Exceptional
Speed of the process : Exceptional
DA
Daniel
Gelligaer
2 years ago
Date of purchase: 13/06/2022
Mortgage
Good Points: Easy to use
Ease of application : Exceptional
Ease of using app : Exceptional
Mortgage Rate : Exceptional
Mortgage application status updates : Exceptional
Speed of the process : Exceptional
AN
Anthony
East Riding
3 years ago
Date of purchase: 25/05/2022
Mortgage
Good Points: Speed, very good Improvement Points: Only going through broker
Ease of application : Excellent
Ease of using app : Exceptional
Mortgage Rate : Excellent
Mortgage application status updates : Exceptional
Speed of the process : Exceptional
EM
emmanuel
edinburgh
3 years ago
Date of purchase: 26/05/2022
Mortgage
Good Points: Amazing service
Ease of application : Exceptional
Ease of using app : Exceptional
Mortgage Rate : Exceptional
Mortgage application status updates : Exceptional
Speed of the process : Exceptional
KI
Kieren
Nuneaton
3 years ago
Date of purchase: 31/05/2022
Mortgage
Good Points: Great app experience brilliant product features. Improvement Points: Communication prior to completion is poor as routed through broker. Live chat function times out when screen auto...

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Ease of application : Excellent
Ease of using app : Exceptional
Mortgage Rate : Exceptional
Mortgage application status updates : Excellent
Speed of the process : Excellent
PA
Pamela
Durham
3 years ago
Date of purchase: 30/05/2022
Mortgage
Good Points: Amazing service, would highly recommend Improvement Points: NA
Ease of application : Exceptional
Ease of using app : Exceptional
Mortgage Rate : Exceptional
Mortgage application status updates : Exceptional
Speed of the process : Exceptional
NI
Nicholas
Normanton
3 years ago
Date of purchase: 27/04/2022
Mortgage
Good Points: Easy access online Improvement Points: Sometimes needing to talk to a human being would help
Ease of application : Excellent
Ease of using app : Excellent
Mortgage Rate : Excellent
Mortgage application status updates : Excellent
Speed of the process : Good
IA
iain
Bedford
3 years ago
Date of purchase: 08/04/2022
Mortgage
Good Points: ease of use and clear communication
Ease of application : Exceptional
Ease of using app : Exceptional
Mortgage Rate : Exceptional
Mortgage application status updates : Exceptional
Speed of the process : Exceptional
Trusted Customer
3 years ago
Date of purchase: 13/04/2022
Mortgage
Ease of application : Excellent
Ease of using app : Exceptional
Mortgage Rate : Excellent
Mortgage application status updates : Exceptional
Speed of the process : Exceptional
About Atom bank
App based, customer first. Savings, Mortgages and Business Loans. We’re changing banking for good! FSCS Protected and award winning customer service
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The Rivergreen Centre, Aykley Heads, Durham, Durham, DH1 5TS, United Kingdom
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About Atom bank
App based, customer first. Savings, Mortgages and Business Loans. We’re changing banking for good! FSCS Protected and award winning customer service