How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Mortgages Reviews | Atom bank Reviews

Displaying all 1,654 reviews

Luke

1 year ago

Date of purchase: 30/08/2023

Mortgage

View product website

Easily the best offer we had available, with a bank that looks like they are trying to refresh the market.

Ease of application : Exceptional

Ease of using app : Exceptional

Mortgage Rate : Exceptional

Mortgage application status updates : Exceptional

Speed of the process : Exceptional

See full customer review

Craig

Durham

1 year ago

Date of purchase: 03/08/2023

Mortgage

View product website

Approved and at the base rate when other lenders wanted higher interest

Ease of application : Exceptional

Ease of using app : Exceptional

Mortgage Rate : Exceptional

Mortgage application status updates : Exceptional

Speed of the process : Exceptional

See full customer review

Trusted Customer

1 year ago

Date of purchase: 08/08/2023

Mortgage

View product website

Interest rate applied is rather high but appreciate this is because of current economic trends and BoE default position to keep raising interest rates to combat inflation.

See full customer review

Sarah

1 year ago

Date of purchase: 07/08/2023

Mortgage

View product website

Ease of application : Exceptional

Ease of using app : Exceptional

Mortgage Rate : Excellent

Mortgage application status updates : Exceptional

Speed of the process : Exceptional

See full customer review

Michael

1 year ago

Date of purchase: 17/08/2023

Mortgage

View product website

Ease of application : Exceptional

Ease of using app : Exceptional

Mortgage Rate : Exceptional

Mortgage application status updates : Exceptional

Speed of the process : Exceptional

See full customer review

Trusted Customer

1 year ago

Date of purchase: 03/08/2023

Mortgage

View product website

Ease of application : Exceptional

Ease of using app : Exceptional

Mortgage Rate : Good

Mortgage application status updates : Exceptional

Speed of the process : Exceptional

See full customer review

Kerry

1 year ago

Date of purchase: 12/07/2023

Mortgage

View product website

Great product I was lucky enough to get my rate before the increase

Ease of application : Exceptional

Ease of using app : Exceptional

Mortgage Rate : Exceptional

Mortgage application status updates : Exceptional

Speed of the process : Exceptional

See full customer review

Trusted Customer

1 year ago

Date of purchase: 12/07/2023

Mortgage

View product website

Very good rates, got my mortgage just in time

Ease of application : Exceptional

Ease of using app : Exceptional

Mortgage application status updates : Exceptional

Speed of the process : Exceptional

See full customer review

Magi

Cardiff

1 year ago

Date of purchase: 05/07/2023

First Time Buyer Mortgage

View product website

Faster service and excellent app.

Ease of application : Exceptional

Ease of using app : Exceptional

Mortgage Rate : Excellent

Mortgage application status updates : Exceptional

Speed of the process : Exceptional

See full customer review

Trusted Customer

1 year ago

Date of purchase: 13/07/2023

Mortgage

View product website

Ease of application : Excellent

Ease of using app : Excellent

Mortgage Rate : Exceptional

Mortgage application status updates : Exceptional

Speed of the process : Exceptional

See full customer review

Not received a review invite?

About Atom bank

App based, customer first. Savings, Mortgages and Business Loans. We’re changing banking for good! FSCS Protected and award winning customer service

Read all

0333 399 0050

The Rivergreen Centre, Aykley Heads, Durham, Durham, DH1 5TS, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo