Good Points: So easy to access accounts
Money transfer in and out instantaneous
Improvement Points: Latest version of iOS app takes a while to log in after face recognition successful
Good Points: Interest rates
Clarity of terms and conditions
Range of account options
Improvement Points: App continually asks for voice and face updates- these do not always work
First line...
Good Points: So easy to use, never had any complaints
Improvement Points: The interface on the app is slightly slow, it’s the only thing I think you could improve on
Good Points: - all done online
- best interest rate (of a bad lot!)
Improvement Points: - face and voice ID, far less convenient and usable than the fingerprint recognition on my device
- 'folksy'...
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