Service
4.9
/5
Product
4.8
/5
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Service
4.9
/5
Product
4.8
/5
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Instant Saver

4.8
/5

5

4

3

2

1

1,927

289

22

8

7

2253

ratings

over the past year

Clarity on impact of withdrawing money : Excellent
Ease of account set-up : Exceptional
Ease of transferring money in : Exceptional
Ease of using app : Exceptional
Ease of account set-up : Exceptional
Ease of registration : Exceptional
Ease of using account : Exceptional
Ease of transferring money in : Exceptional
Ease of registration : Exceptional
Ease of using account : Exceptional
Ease of using app : Exceptional
Displaying all 4,355 reviews
SH
Sharon
Dorking
4 years ago
Date of purchase: 12/10/2020
Instant Saver
Good Points: Easy to use Improvement Points: App not always working properly
Ease of account set-up : Excellent
Ease of transferring money in : Exceptional
Ease of using app : Good
Ease of registration : Excellent
TI
Tim
Craigavon
4 years ago
Date of purchase: 10/10/2020
Instant Saver
Improvement Points: Allow transfer in from any account
Ease of account set-up : Exceptional
Ease of transferring money in : Good
Ease of using app : Excellent
Ease of registration : Exceptional
AR
Arlene
Lerwick Shetland
4 years ago
Date of purchase: 12/08/2020
Instant Saver
Good Points: So far excellent but today a technical problem with no support email received before or currently to reassure Improvement Points: The app isn’t working can you advise?
Ease of account set-up : Exceptional
Ease of transferring money in : Exceptional
Ease of using app : Exceptional
Ease of registration : Exceptional
Trusted Customer
4 years ago
Date of purchase: 27/08/2020
Instant Saver
Good Points: The customer service team has been amazing whenever I've needed help (e.g. when I got locked out transferring to a new phone). The interest rates are good and it's very easy to transfer...

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Ease of account set-up : Exceptional
Ease of transferring money in : Exceptional
Ease of using app : Exceptional
Ease of registration : Exceptional
SE
Sean
Durham
4 years ago
Date of purchase: 21/09/2020
Instant Saver
Ease of account set-up : Exceptional
Ease of transferring money in : Exceptional
Ease of using app : Exceptional
Ease of registration : Exceptional
RI
Richard
Caterham
4 years ago
Date of purchase: 15/09/2020
Instant Saver
Good Points: Simple log in process, good design, and great customer service. Improvement Points: You can only see the total of the account, I would like to be able to see the total amounts after...

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Ease of account set-up : Exceptional
Ease of transferring money in : Excellent
Ease of using app : Excellent
Ease of registration : Excellent
RO
Rosemary
Shrewsbury
4 years ago
Date of purchase: 21/09/2020
Instant Saver
Good Points: On phone accessibility all times
Ease of account set-up : Exceptional
Ease of transferring money in : Exceptional
Ease of using app : Exceptional
Ease of registration : Exceptional
Trusted Customer
4 years ago
Date of purchase: 28/09/2020
Instant Saver
Good Points: Easy to use overall esp setup. Easy to login app and great to use app Improvement Points: Can only transfer money in and out one nominated account. Lowish interest rate.
Ease of account set-up : Exceptional
Ease of transferring money in : Substandard
Ease of using app : Exceptional
Ease of registration : Exceptional
MA
Mark
Rugby
4 years ago
Date of purchase: 08/09/2020
Instant Saver
Ease of account set-up : Exceptional
Ease of transferring money in : Exceptional
Ease of using app : Exceptional
LI
LIAM
Bradford
4 years ago
Date of purchase: 28/08/2020
Instant Saver
Ease of account set-up : Excellent
Ease of transferring money in : Excellent
Ease of using app : Exceptional
Ease of registration : Excellent
About Atom bank
App based, customer first. Savings, Mortgages and Business Loans. We’re changing banking for good! FSCS Protected and award winning customer service
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The Rivergreen Centre, Aykley Heads, Durham, Durham, DH1 5TS, United Kingdom
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About Atom bank
App based, customer first. Savings, Mortgages and Business Loans. We’re changing banking for good! FSCS Protected and award winning customer service