Good Points: Easy to register and set up the account, nice user friendly app. No paper wasted as its all on line
Improvement Points: I don't like that it can only have one linked account for...
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Ease of account set-up : Exceptional
Ease of transferring money in : Excellent
Ease of using app : Exceptional
Ease of registration : Exceptional
Kathryn Witherspoon - Customer Support Advisor
Atom bank
5 years ago
Hi Ingrid, thank you for your review, we appreciate that and I will pop your comments in as feedback. KW
Good Points: Easy to set up account
Improvement Points: I have great difficulty paying money into this account. My bank continues to say that the fault is with Atom. I have spoken twice to different...
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Ease of account set-up : Exceptional
Ease of transferring money in : Poor
Ease of using app : Exceptional
Kathryn Witherspoon - Customer Support Advisor
Atom bank
5 years ago
Hi Shirley, we are sorry to hear you have not had the best experience with us, I will pass your comments on as feedback to help better ourselves in the future. In the meantime if you would like to give us a call on 0333 399 0050, we will be more than happy to help you with this. We are open 8am until 8pm, daily. KW
Good Points: Interest rate, easy to use, responded fast to my question via phone and email (they actually call you back)
Improvement Points: Transferring funds to Atom a bit concerning as my bank...
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Ease of account set-up : Exceptional
Ease of transferring money in : Good
Ease of using app : Exceptional
Ease of registration : Exceptional
Kathryn Witherspoon - Customer Support Advisor
Atom bank
5 years ago
Hi Elaine, thank you for your review, I will pop that in as feedback for you :). KW
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
