Good Points: Speed of transferring amounts to / from my linked external bank account. Reasonably competitive interest rates although would like to see it giving the top interest rates.
Ease of...
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Ease of account set-up : Exceptional
Ease of transferring money in : Exceptional
Ease of using app : Excellent
Ease of registration : Exceptional
Ellisha Khaylor - Customer Support Advisor
Atom bank
5 years ago
Hi Adrian. Thank you very much for leaving us a great review! I'm glad to hear you find banking with Atom easy. If you ever need a hand, feel free to call us on 0333 399 0050, or pop through on the Live Chat facility within the Atom Bank app. We're here from 8am till 8pm and are always happy to help! EK
Good Points: It's been easy to use and whenever I've contacted Atom they have been very helpful and very quick to respond.
Improvement Points: Having a new account number to transfer money to every...
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Ease of account set-up : Exceptional
Ease of transferring money in : Exceptional
Ease of using app : Exceptional
Ease of registration : Exceptional
Ellisha Khaylor - Customer Support Advisor
Atom bank
5 years ago
Hey! Thank you for taking the time to leave us a great review. EK
Good Points: Simple clear screens
Improvement Points: The interest rate is poor
Ease of account set-up : Exceptional
Ease of transferring money in : Excellent
Ease of using app : Exceptional
Ease of registration : Exceptional
Luke Pattinson - Customer Support Advisor
Atom bank
5 years ago
Hi there,
Thanks for taking the time to leave us a review. We really appreciate it!
Our instant saver interest rate is variable. If you keep an eye on your account in your app, or the rate on our website, hopefully the next rate change will be an increase, not a decrease.
LP
Good Points: Easy to use and good telephone assistance if required
Improvement Points: Interest rate
Ease of account set-up : Exceptional
Ease of transferring money in : Exceptional
Ease of using app : Exceptional
Ease of registration : Exceptional
Ellisha Khaylor - Customer Support Advisor
Atom bank
5 years ago
Hey Donald. Thank you for the great review! We're glad to hear you find Atom easy to use and are happy with the service received. Keep an eye out in app/on our website for any rate changes. EK
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