Good Points: There is always helpful personnel able to assist when needed.
Improvement Points: Nervous when using it but not a problem when contacting Atom.
Ease of account set-up : Exceptional
Ease of transferring money in : Exceptional
Ease of using app : Exceptional
Ease of registration : Exceptional
Steve Linstead - Contact Centre Team Manager
Atom bank
5 years ago
Hi Carol
Thanks for leaving the review, if you ever need help with the app please get in touch via chat or call us on 0333 399 0050.
Good Points: Simple and straightforward. Does exactly what you need from a banking app without any fuss.
Improvement Points: Other apps use a much better/more intuitive face recognition feature. I...
Good Points: I have had an atom account now for over 4 years. Easy to setup and transfer etc along with good security.
Improvement Points: Better interest rates but that's not easy with current...
Read more
Ease of account set-up : Exceptional
Ease of transferring money in : Exceptional
Ease of using app : Exceptional
Ease of registration : Exceptional
Ellisha Khaylor - Customer Support Advisor
Atom bank
5 years ago
Hey Phil. Thank you very much for taking the time to leave us a great review, we're pleased to hear you're happy banking with Atom! EK
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
