Good Points: Once mastered it’s easy, but lack of instructions make some procedures difficult. Eg. Moving money from an easy access account to a fixed rate bond, it’s not easily apparent that you...
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Ease of account set-up : Exceptional
Ease of transferring money in : Good
Ease of using app : Excellent
Ease of registration : Exceptional
Keith Dixon - Customer Support Advisor
Atom bank
5 years ago
Hi Mary. Thanks for the feedback I'll pass it onto the App development team. We update the App continually, so watch out for the updates. KD
Good Points: Everything is easy provided I have my smart-phone. (I haven't tried alternative access I might need if it should be stolen)
Improvement Points: Interest rates used to be market leaders,...
Good Points: Secure and straightforward
Improvement Points: It’s sometimes hard to navigate around the App looking for things such as tax certificates etc a clearer way would be welcomed.
Plus make...
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