Good Points: Very fast withdrawal.
Good interest rate (compared to current market)
Improvement Points: Taking me a while to get used to the statement format - but it works.
Ease of account set-up : Exceptional
Ease of transferring money in : Exceptional
Ease of using app : Exceptional
Ease of registration : Excellent
Keith Dixon - Customer Support Advisor
Atom bank
5 years ago
Thanks for the feedback John. If you need any help with the statements we're here 7 days a week from 8am to 8pm and are always more than happy to help.
Good Points: People on the end of a telephone line to assist when necessary.
Improvement Points: Atom will not accept Chaps payments meaning large denominations need to be sent in numerous ‘fast...
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Ease of account set-up : Excellent
Ease of transferring money in : Substandard
Ease of using app : Excellent
Ease of registration : Excellent
Keith Dixon - Customer Support Advisor
Atom bank
5 years ago
Thanks for the feedback Stephen, I'll pass it on to the development team.
Good Points: The whole process of setting up an instant saver was so easy. I have my mortgage with Atom so they already had my details. Everything went smoothly though. I'd never heard of Atom a few...
Good Points: Esy to do everything. Someone always avaiable to speak to if get stuck ... yes even during lockdown ...... And better rates then your normal banks
Improvement Points: They just fixed my...
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Ease of account set-up : Exceptional
Ease of transferring money in : Exceptional
Ease of using app : Exceptional
Ease of registration : Exceptional
Keith Dixon - Customer Support Advisor
Atom bank
5 years ago
Hi Halina. Thanks for the feedback and the 10 out of 10 and being part of the Atom family. KD
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
