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Rated
Excellent

Howden is a group of insurance experts, with the experience to deliver for our clients and the motivation to help them thrive.

Service
4.7
/5

5

4

3

2

1

352

57

5

5

14

433

ratings over the past year

433 out of 2,508 reviews
Time:
Past year
Trusted Customer
20 hours ago
Date of purchase: 27/05/2024
I feel that the previous year’s service was amazing. However, the renewal was not so good. I received a call requesting all the information again that i had supplied previously the year before. When t
...
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Lisa Toms
Howden
18 hours ago
Good afternoon, I am sorry that you did not received the service that I would expect from my Team, I have one of my Team Leaders reviewing the file as we speak and they will be in contact shortly to discuss further. Hopefully you will allow us to prove at renewal next year that we are better than this. Kind regards Lisa Toms Branch Director Maidstone SME
Trusted Customer
21 hours ago
Date of purchase: 01/07/2024
Friendly, supportive and informative. Great Service.
DA
David
2 days ago
Date of purchase: 15/07/2024
RO
Roger
Chatham
3 days ago
Date of purchase: 15/04/2024
What Roger said about Howden:
Responsive to my request for advice and support relating to a claim caused by the demolition of an adjoining property.
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Lisa Toms
Howden
1 day ago
As a Broker our ultimate aim is to be there for our client should a claim or incident arise and i am glad you received the support we aspire to provide. I will pass you comments to your handler Lisa Toms Branch Director Maidstone SME
Trusted Customer
3 days ago
Date of purchase: 26/04/2024
Very good service. Informed, helpful in answering questions and tailoring the insurance to our requirements.
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Lisa Toms
Howden
1 day ago
Thank you for your kind review - The team with which you deal remain unchanged and I am glad you have received the service that I would expect from my team - I will pass your comments to your handler. Lisa Toms Branch Director
MA
Mairin
London
3 days ago
Date of purchase: 07/07/2024
What Mairin said about Howden:
Letty was exceptional and provided the best service
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Lisa Toms
Howden
1 day ago
Thak you for your lovely review Mairin, i will pass these comments to Letty. Kind regards, Lisa Toms Maidstone SME
Trusted Customer
3 days ago
Date of purchase: 25/03/2024
Excellent in every way
RO
Roger
LONDON
3 days ago
Date of purchase: 01/04/2024
What Roger said about Howden:
good advice and service.
Trusted Customer
3 days ago
Date of purchase: 28/04/2024
Quiet easy ,qick
Trusted Customer
3 days ago
Date of purchase: 15/07/2024
Efficient
About Howden
Howden is a group of insurance experts, with the experience to deliver for our clients and the motivation to help them thrive. We do insurance differently – and we’re determined to do it better, too. We know the market inside-out. With over 6,500 dedicated professionals and 250 office locations across the UK and Ireland, we’re using our expertise to turn insurance into a tool for social good. In April 2022, Aston Lark became part of the Howden Group, with the aim of creating a standout full-service broker, unrivalled in its quality, scale and reach in the UK and Ireland. In October 2023, we changed our name to Howden.
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One Creechurch Place, London, Greater London, EC3A 5AF, United Kingdom
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About Howden
Howden is a group of insurance experts, with the experience to deliver for our clients and the motivation to help them thrive. We do insurance differently – and we’re determined to do it better, too. We know the market inside-out. With over 6,500 dedicated professionals and 250 office locations across the UK and Ireland, we’re using our expertise to turn insurance into a tool for social good. In April 2022, Aston Lark became part of the Howden Group, with the aim of creating a standout full-service broker, unrivalled in its quality, scale and reach in the UK and Ireland. In October 2023, we changed our name to Howden.