How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Appliances Direct Reviews

http://www.appliancesdirect.co.uk/

EXCELLENT

74%

service satisfaction

89%

delivery satisfaction

89%

recommends

Service

4.5

Product

4.5

5,879

1,032

296

156

520

7,883

ratings over the past year

Displaying all 293,292 reviews

Trusted Customer

Feefo Verified

1 month ago

Satisfied with service

Satisfied with delivery

Recommends

So knowledgeable, friendly, helpful. Just everything you hope for when you contact a company. Marianne was fantastic.

Product reviews

Date of purchase: 17/08/2026

Sasha S

Feefo Verified

GBR

1 month ago

Dissatisfied with service

Satisfied with delivery

Recommends

What Sasha S said about Appliances Direct:

Customer service was useless they should never use call-centres from abroad ever.

Product reviews

Date of purchase: 18/08/2026

Trusted Customer

Feefo Verified

1 month ago

Satisfied with delivery

Recommends

Having bought a top loading washing machine from Appliances Direct I found them to be very profesional. They kept me updated from the moment I ordered right through to the delivery.

Product reviews

Date of purchase: 22/08/2026

Trusted Customer

Feefo Verified

1 month ago

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 22/08/2026

Trusted Customer

Feefo Verified

1 month ago

Satisfied with delivery

Recommends

What Trusted Customer said about Appliances Direct:

Quite satisfactory.

Product reviews

Date of purchase: 18/08/2026

Trusted Customer

Feefo Verified

GBR

1 month ago

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 22/08/2026

Trusted Customer

Feefo Verified

1 month ago

Satisfied with delivery

Recommends

Excellent

Product reviews

Date of purchase: 17/08/2026

Trusted Customer

Feefo Verified

1 month ago

Satisfied with delivery

Recommends

Web site is good, the items arrived on the time and day quoted, good see

Product reviews

Date of purchase: 22/08/2026

Trusted Customer

Feefo Verified

1 month ago

Satisfied with delivery

Recommends

Was the best price for the item purchased out of all the retailers and suppliers I checked out.

Date of purchase: 22/08/2026

Trusted Customer

Feefo Verified

1 month ago

Dissatisfied with delivery

Recommends

What Trusted Customer said about Appliances Direct:

I ordered online on a saturday and the machine was delivered on a wednesday. Could have had it sooner. Paid for them to take old one away. We managed easily to set it all up as was just replacing old...

Product reviews

Date of purchase: 22/08/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Appliances Direct Reviews

electriQ 8kg 1300rpm Top Loading Washing Machine - WhiteMore reviews of this productView product websiteReally pleased with my top loading washing machine. It's the best machine I have ever had and I regret not buying one years ago.

Apple Watch Series 10 GPS 42mm Silver Aluminium Case with Blue Cloud Sport LoopMore reviews of this productView product website

Candy 135 Litre Integrated Under Counter FridgeMore reviews of this productView product websiteSeems to do the job satisfactorily!🤗

Candy 95 Litre Integrated Under Counter FreezerMore reviews of this productView product websiteSeems to do the job satisfactorily!🤗

Samsung Galaxy S25 Edge Titanium Silver 6.7 512GB 5G Unlocked & SIM Free SmartphoneMore reviews of this productView product websiteGreat upgrade on my S22 great screen and camera. Great memory, easy to use and looks good.

Russell Hobbs 59cm 4 Zone Induction HobMore reviews of this productView product websiteExcellent

electriQ Carbon Filter 2 Pack for selected cooker hoodsMore reviews of this productView product websiteI am very pleased with this purchase, they were easy to install

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?