How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Appliances Direct Reviews

http://www.appliancesdirect.co.uk/

EXCELLENT

75%

service satisfaction

89%

delivery satisfaction

90%

recommends

Service

4.5

Product

4.6

6,023

1,006

279

164

513

7,985

ratings over the past year

7,974 out of 290,252 reviews

Past year

Trusted Customer

Feefo Verified

GBR

2 days ago

Satisfied with service

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 18/04/2026

Trusted Customer

Feefo Verified

2 days ago

Satisfied with service

Dissatisfied with delivery

Does not recommend

Date of purchase: 19/04/2026

Trusted Customer

Feefo Verified

2 days ago

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 23/04/2026

Trusted Customer

Feefo Verified

2 days ago

Satisfied with service

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 19/04/2026

Tony

Feefo Verified

GBR

2 days ago

Satisfied with service

Dissatisfied with delivery

Does not recommend

What Tony said about Appliances Direct:

The bbq is great, the service for appliances direct is not. On the delivery date that they gave me with a delivery window of 8am to 8pm, I made sure someone would be in all day, no delivery. One...

Product reviews

Date of purchase: 23/04/2026

Hobgoblin

Feefo Verified

GBR

2 days ago

Satisfied with delivery

Recommends

What Hobgoblin said about Appliances Direct:

The problem here was/is that the fridge had to be delivered to a large caravan site with some 800+ vans in situ. To arrange this I went to great lengths to explain to the seller that their Courier...

Date of purchase: 23/04/2026

Trusted Customer

Feefo Verified

2 days ago

Satisfied with delivery

Recommends

What Trusted Customer said about Appliances Direct:

Brilliant from start to finish.

Date of purchase: 23/04/2026

Trusted Customer

Feefo Verified

GBR

2 days ago

Satisfied with service

Satisfied with delivery

Does not recommend

What Trusted Customer said about Appliances Direct:

At the time of purchase, I was not informed that your delivery service does not deliver above the first floor without a lift. Upon arrival, the delivery team advised that they could only deliver up...

Date of purchase: 23/04/2026

lesley and Garry Jackson

Feefo Verified

GBR

2 days ago

Satisfied with service

Satisfied with delivery

Recommends

What lesley and Garry Jackson said about Appliances Direct:

First item didnt work, but sorted a replacement out straight away, on time for our kitchen fitter

Date of purchase: 27/03/2026

Faramarz

Feefo Verified

GBR

2 days ago

Satisfied with service

Dissatisfied with delivery

Does not recommend

What Faramarz said about Appliances Direct:

Not very well organised.

Date of purchase: 11/04/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Appliances Direct Reviews

electriQ 60cm Dual Fuel Single Oven Cooker - Stainless SteelView product website

Indesit Push&Go Freestanding Dishwasher - Clean&Dry SilverView product website

Bosch Series 2 305 Litre 60/40 Freestanding Fridge Freezer - WhiteView product website

Boss Grill The Egg XL - 22 Inch Ceramic Kamado Style Charcoal Smoker BBQ GrillView product websiteGreat bbq

Kamado Joe Charcoal 9kgMore reviews of this product (6)View product websiteIt burns

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?