How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Appliances Direct Reviews

http://www.appliancesdirect.co.uk/

EXCELLENT

75%

service satisfaction

89%

delivery satisfaction

90%

recommends

Service

4.5

Product

4.6

6,011

1,010

278

163

509

7,971

ratings over the past year

Displaying all 290,148 reviews

Dianne sharp Customer

Feefo Verified

GBR

1 day ago

Satisfied with service

Dissatisfied with delivery

Does not recommend

What Dianne sharp Customer said about Appliances Direct:

Order was cancelled due to the delivery company. Letting me down 3 times and failing to deliver. Delivery was arranged the cancelled on 3 occasions . Would use them again if they changed delivery...

Date of purchase: 10/04/2026

Trusted Customer

Feefo Verified

1 day ago

Satisfied with delivery

Recommends

Date of purchase: 04/04/2026

Gareth Stuart

Feefo Verified

GBR

1 day ago

Satisfied with delivery

Recommends

What Gareth Stuart said about Appliances Direct:

Great

Product reviews

Date of purchase: 17/04/2026

Trusted Customer

Feefo Verified

1 day ago

Dissatisfied with service

Dissatisfied with delivery

Does not recommend

Product reviews

Date of purchase: 27/03/2026

Trusted Kenneth Draper. Customer

Feefo Verified

GBR

1 day ago

Satisfied with service

Satisfied with delivery

Recommends

What Trusted Kenneth Draper. Customer said about Appliances Direct:

Very satisfied would recommend them

Date of purchase: 07/04/2026

Trusted Customer

Feefo Verified

1 day ago

Satisfied with delivery

Recommends

Very good service postage was good good product

Product reviews

Date of purchase: 13/04/2026

Trusted Customer

Feefo Verified

1 day ago

Satisfied with delivery

Does not recommend

What Trusted Customer said about Appliances Direct:

The delivery was good but the product not designed for purpose causing a lot of problems not expected big costs delays

Product reviews

Date of purchase: 12/04/2026

Trusted Customer

Feefo Verified

1 day ago

Satisfied with delivery

Recommends

Excellent.

Date of purchase: 16/04/2026

Trusted Customer

Feefo Verified

1 day ago

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 17/04/2026

Trusted Customer

Feefo Verified

1 day ago

Dissatisfied with delivery

Recommends

Very good to deal with I'm good prices

Date of purchase: 16/04/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Appliances Direct Reviews

Russell Hobbs 60cm Flat Cooker Hood - Dark SteelView product websiteGreat item

Hamoki HDS-5 Chicken Warmer Heated Cabinet - 2 Tier 1530mm Wide 1 PhaseView product website

electriQ 45 Litre Portable Electric Coolbox with Wheels - BlackView product websiteIt’s a better cool box than the one we had

electriQ Built-Under Electric Double Oven - BlackView product websiteOven didn’t fit well under the counter, no space for the hobs, even though it’s an under counter oven

Bosch Series 4 90cm Chimney Cooker Hood - Matt BlackView product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?