How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Appliances Direct Reviews

http://www.appliancesdirect.co.uk/

EXCELLENT

75%

service satisfaction

89%

delivery satisfaction

90%

recommends

Service

4.5

Product

4.6

5,999

1,009

278

162

510

7,958

ratings over the past year

290,169 out of 290,168 reviews

Trusted Customer

Feefo Verified

Swindon

16 years ago

Product reviews

Date of purchase: 26/10/2009

Trusted Customer

Feefo Verified

kinross

16 years ago

Product reviews

Date of purchase: 26/10/2009

Trusted Customer

Feefo Verified

Guisborough

16 years ago

Product reviews

Date of purchase: 14/10/2009

Trusted Customer

Feefo Verified

Ipswich Suffolk

16 years ago

What Trusted Customer said about Appliances Direct:

My card was not charged until after item was delivered - I am very impressed.

Product reviews

Date of purchase: 23/10/2009

Trusted Customer

Feefo Verified

Brixham

16 years ago

What Trusted Customer said about Appliances Direct:

You must make sure that the authorisation on debit cards in your office is activated…

You must make sure that the authorisation on debit cards in your office is activated as the card was debited 2 without any authorisation from our end. You are in the process of refunding my money but...

Product reviews

Date of purchase: 26/10/2009

Trusted Customer

Feefo Verified

Sheffield

16 years ago

Product reviews

Date of purchase: 26/10/2009

Trusted Customer

Feefo Verified

Liverpool/Crosby

16 years ago

Product reviews

Date of purchase: 25/10/2009

Trusted Customer

Feefo Verified

ILKLEY

16 years ago

Product reviews

Date of purchase: 23/10/2009

Trusted Customer

Feefo Verified

East Sussex

16 years ago

What Trusted Customer said about Appliances Direct:

I ordered this hob and an oven at 12.15 pm and was e.mailed at 2.30 pm…

I ordered this hob and an oven at 12.15 pm and was e.mailed at 2.30 pm to say it had been dispatched! Before ordering I was able to get additional product information and advice almost instantly...

Product reviews

Date of purchase: 23/10/2009

Trusted Customer

Feefo Verified

Gloucester

16 years ago

What Trusted Customer said about Appliances Direct:

I expected the cooker to be unpacked and inspected on arrival as promised - it wasn't…

I expected the cooker to be unpacked and inspected on arrival as promised - it wasn't and i had to dispose of the packaging myself

Product reviews

Date of purchase: 16/10/2009

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Appliances Direct Reviews

Smeg 60cm Freestanding 12 Place DishwasherView product websiteGood Points: It looks good in the kitchen, very attractive design. Cleans well, very reasonable price for trusted brand. All in all good value for money. Improvement Points: Not keen on the loading...Read more

Baumatic Electric Oven and Gas Hob PackageView product websiteGood Points: exellent value for money Improvement Points: none

Zanussi 6kg Condenser DryerView product website

Leisure RCM10CRK 100cm Cuisinemaster Electric Ceramic Range Cooker - BlackView product websiteGood Points: So easy to keep hob clean, ceramic gleams when cleaned. Improvement Points: None that I have found.

Creda Freestanding 6kg Condenser Tumble DryerView product websiteGood Points: Large drum for small size

B904.1SS-B Baumatic 60cm Electric Built In Double OvenView product websiteGood Points: Looks good- simple to use and good value for money. Having it built in at eye level not only looks good but its safer anf easier to use. Improvement Points: Glass smears very easily-...Read more

Baumatic 60cm Multifunction ovenView product website

Franke CNX660 Compact Nova 1.5 Bowl Stainless Steel SinkView product website

Fisher & Paykel Ceramic glass hobView product websiteGood Points: Looks great; easy to clean; clear controls that are quick to master and obvious to use; good safety controls. All the necessary wiring was supplied. It's a joy to use and I'm pleased...Read more

Zanussi 60cm Electric CookerView product websiteGood Points: oven heats up quickly Improvement Points: some of the dial pointers on the controls are rather vague so i feel like i'm guessing what termperature the oven is heating to

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?