How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Appliances Direct Reviews

http://www.appliancesdirect.co.uk/

EXCELLENT

74%

service satisfaction

89%

delivery satisfaction

89%

recommends

Service

4.5

Product

4.5

6,210

1,055

295

162

562

8,284

ratings over the past year

8,269 out of 291,295 reviews

Past year

Trusted Customer

Feefo Verified

13 days ago

Satisfied with service

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 26/05/2026

Trusted Customer

Feefo Verified

13 days ago

Satisfied with delivery

Recommends

Website is not excellent but I was able to purchase what I was looking for easily. Delivery was quick and on time as advised.

Product reviews

Date of purchase: 26/05/2026

Trusted Customer

Feefo Verified

13 days ago

Satisfied with delivery

Recommends

What Trusted Customer said about Appliances Direct:

Really easy to order and received purchase within the time period. I knew what I wanted and it was delivered as described.

Product reviews

Date of purchase: 26/05/2026

Corey Mcintyre

Feefo Verified

GBR

13 days ago

Dissatisfied with service

Dissatisfied with delivery

Does not recommend

What Corey Mcintyre said about Appliances Direct:

Terrible. Poor call centre people in the Philippines trying to resolve a UK issue. I had nothing but problems with this company. Paid for next day delivery and it didn’t happen. Arrived without a...

Date of purchase: 26/05/2026

Yvonnne Mills

Feefo Verified

GBR

13 days ago

Satisfied with delivery

Does not recommend

What Yvonnne Mills said about Appliances Direct:

The people that delivered my freezer were reluctant to let me examine the freezer although as I explained to them it is advised by yourselves to avoid later problems. They tried to leave without...

Product reviews

Date of purchase: 26/05/2026

Trusted Customer

Feefo Verified

GBR

13 days ago

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 30/05/2026

Trusted Customer

Feefo Verified

13 days ago

Satisfied with delivery

Recommends

Great experience

Product reviews

Date of purchase: 25/05/2026

Trusted Customer

Feefo Verified

13 days ago

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 26/05/2026

Gemma Heywood

Feefo Verified

GBR

13 days ago

Satisfied with service

Satisfied with delivery

Recommends

What Gemma Heywood said about Appliances Direct:

Excellent from start to finish

Date of purchase: 30/05/2026

Trusted Customer

Feefo Verified

13 days ago

Satisfied with delivery

Recommends

Appliances direct were no problem at all, purchasing was fine start to finish. Their issue is in the delivery company DPD who left my expensive piece of equipment on my drive, outside my gates, and...

Product reviews

Date of purchase: 26/05/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Appliances Direct Reviews

electriQ 12000 BTU Portable Air ConditionerView product website

electriQ 16000 BTU Smart Portable Air Conditioner with Heat PumpView product websiteExtremely noisy. It’s heavy to move around. The window vent that came with the unit fits only one specific type of window. The blower on high speed is not as powerful as you’d expect, especially with...Read more

Fridgemaster 165 Litre Freestanding Upright Freezer - WhiteView product websiteI have marked this freezer down because of the difficulty I find opening the door. I do not have full power in my arms but have never had a problem before with a freezer or fridge. I have to hold on...Read more

Boss Grill 3-in-1 Gas BBQ Griddle and Pizza Oven - Stainless SteelView product websiteideal grill, easy to assemble and use. difficult to clean, which i was disappointed as its stainless steel.

Russell Hobbs 288 Litre 70/30 Freestanding Fridge Freezer - BlackView product websiteGood fridge

Indesit 262 Litre 60/40 Freestanding Fridge Freezer - SilverView product website

electriQ Slimline 7000 BTUSmall Portable Air ConditionerView product websiteThis machine does pump out cold air, however, the heat of the outlet pipe seems to directly counteract any cooling effect. Unless you have the perfect window set up this may not be the machine for...Read more

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?