How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

And So To Bed Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 445 reviews

Mr P Reeve

Feefo Verified

BISHOP'S STORTFORD

4 years ago

What Mr P Reeve said about And So To Bed:

Very helpful

Maria seemed to have a good knowledge of the Vispring range and gave us all the information we asked for. She did not rush us into a decision and advised of interest free credit. All in all very...

Product reviews

Date of purchase: 19/10/2021

Mr I Bagster

Feefo Verified

4 years ago

What Mr I Bagster said about And So To Bed:

Very professional helpful and knowledgeable about their product range

Very knowledgeable and helpful

Product reviews

Date of purchase: 23/10/2021

mrs carole Warren

Feefo Verified

4 years ago

What mrs carole Warren said about And So To Bed:

Very good service and it took no time to set it up.

Very fast set up, as the staff doing the delivery is very competent.

Product reviews

Date of purchase: 05/11/2021

Mrs Karan Hopkinson

Feefo Verified

4 years ago

What Mrs Karan Hopkinson said about And So To Bed:

Excellent customer service.

Product reviews

Date of purchase: 02/11/2021

Trusted Customer

Feefo Verified

4 years ago

A beautiful product, but a long wait to receive what is a non bespoke item. The mattress topper did arrive within the timeline given, but four weeks is too long. The outer boxing/packaging arrived...

Alexandra

And So To Bed

4 years ago

We are sorry your experience was less than expected. We're looking into this as a matter of urgency and will be in contact with you today.

Trusted Customer

4 years ago

Thank you Tony for responding by phone to my first review. It's very rare for any customer service regarding any product to take the initiative and respond so promptly by phone to resolve any issues. Just to confirm, my comments were regarding a Vispring Heavenly Mattress Topper, as opposed to the Palazzo Fitted Sheet. The Palazzo arrived quickly, perfectly packaged as expected and is of high quality.

Product reviews

Date of purchase: 15/10/2021

Trusted Customer

Feefo Verified

4 years ago

Excellent quality and service

Good advice and service. Bed arrived when we were told it would. Excellent quality and took old bed away. Would definitely recommend.

Product reviews

Date of purchase: 11/10/2021

Trusted Customer

Feefo Verified

4 years ago

Reassuring.

Informative, absolutely NOT pushy, competitively priced and very efficient.

Product reviews

Date of purchase: 20/09/2021

Lewis M

Feefo Verified

4 years ago

What Lewis M said about And So To Bed:

Best customer service from Dev and quality product!

Great customer service from Dev and quality product! Dev is great guy! My wife is so happy with our new bed and we can never go back to sleeping on anything basic again!

Product reviews

Date of purchase: 03/02/2021

Trusted Customer

Feefo Verified

4 years ago

Excellent customer service

Extremely pleased with the excellent customer care that I received. Would definitely recommend 'And So To Bed' for future purchases and to others.

Product reviews

Date of purchase: 21/09/2021

David Mills

Feefo Verified

4 years ago

What David Mills said about And So To Bed:

The best

Top notch service all round both in store, after and when delivered. Simply the best

Product reviews

Date of purchase: 26/08/2021

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

And So To Bed Reviews

Vispring Regal Divan Set with Vispring Ceto HeadboardMore reviews of this product (195)View product websiteLooks nice and sets off the bed nicely.

Vispring Baronet Divan set with Pillowtop Topper and Brinkhaus Sapphire Pilows and ProtectorMore reviews of this product (1)View product websiteExcellent very comfortable bed

Vispring Helios Headboard Super King 180cm (Headboard Height - 66cm) Bolt throughMore reviews of this product (1)View product websitePerfect height and good quality.

Vispring De Luxe Divan Base Only King (150 x 200cm - 5ft) Low Divan - 25cmMore reviews of this product (1)View product websiteGreat quality product just like the description.

Vispring Artemis Headboard with Deluxe DivanMore reviews of this product (195)View product websiteExcellent quality and seevice

Vispring Elite MattressMore reviews of this product (195)View product websitePerfect for me. Medium, supporting all the right places. A great deal of the discomfort in my lower back has gone. My previous mattress was four years old only and extra firm.

Vispring Herald Superb Mattress with Divan SetMore reviews of this product (195)View product websiteBest bed we ever bought! Thanks Dev!

Vispring Harrington OttomanMore reviews of this product (27)View product websiteVery pleased with the quality of the Tempur bed.

Bedstead Superb MattressMore reviews of this product (195)View product websiteOutstanding quality and sleeping is such a pleasure now

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?