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AMARA Reviews | Customer Service Reviews for https://www.feefo.com/reviews/amara-english | Feefo

4,133 out of 54,003 reviews

Rating:

4 Stars

Dorothy Green

2 years ago

Date of purchase: 11/11/2022

What Dorothy Green said about AMARA:

Amara service very good, very helpful..

Amara service very good, very helpful.

1 product purchased

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Trusted Customer

2 years ago

Date of purchase: 11/11/2022

Very efficient

The order was delivered on time and the return process was easy. I am awaiting a refund for the returned goods and I called your office I was told that you were expecting the returned goods today and...

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2 products purchased

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Trusted Customer

2 years ago

Date of purchase: 13/11/2022

Something for everyone

good selection of merchandise / packaged securely

1 product purchased

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Trusted Customer

2 years ago

Date of purchase: 12/11/2022

Amara customs

Great stuff always quick to deliver

1 product purchased

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Constance Henderson

2 years ago

Date of purchase: 04/11/2022

What Constance Henderson said about AMARA:

Item shipped in a timely manner. Enormous amount of packing material was not environment friendly.

1 product purchased

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e stopford

2 years ago

Date of purchase: 01/11/2022

What e stopford said about AMARA:

always impressed by your customer service . this time the lag time was 2 days to respond to emails. which, given back and forth about an item I had an issue with - which I then photographed on...

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Myles

AMARA

2 years ago

Hello, Thank you for your review. I'm sorry to hear of the delay in receiving responses to your recent communication. Our Customer Care team will aim to respond to any emails within 48 hours, with images being required for certain product issues. I'm pleased to your issue has now been resolved, with a free collection for the item being booked and a refund to be processed shortly. We hope to welcome you back in the future. Best Wishes, Myles

8 products purchased

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Trusted Customer

2 years ago

Date of purchase: 13/10/2022

Great service. Love the products.

2 products purchased

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Rabah El Aawar

2 years ago

Date of purchase: 24/10/2022

What Rabah El Aawar said about AMARA:

My Recent Purchase Experience with Amara

I was happy to have finally located the right mirror on Amara that would match my apartment's entry way, which is my newly purchased Jonathan Adler blue colored mirror. However, it was the last...

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1 product purchased

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Alice Gee

2 years ago

Date of purchase: 11/10/2022

What Alice Gee said about AMARA:

Good stuff, but courier lets them down.

Good service and nice stuff, but pricey and their courier is not great.

Myles

AMARA

2 years ago

Hello, Thank you for your feedback. I'm sorry for the issue experienced with your delivery. As an online retailer, we work with our chosen couriers as we believe that they provide a reliable service that we can be proud of. Whilst we do also offer an express and nominated day delivery options at the checkout, I can confirm the timeframe for standard delivery within the UK is currently 3-5 working days and we do try to encourage customers to get in touch if an order isn't received within the advised delivery timeframe. I have looked into this and can see that a message was sent by the courier for an earlier delivery, however they were, unfortunately, unable to fulfil this. I'm happy to see from the delivery tracking that your parcel was delivered within the expected delivery timeframe. We hope you are delighted with your purchase and we can welcome you back soon. Best Wishes, Myles

1 product purchased

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Linda

BN8 4QA

2 years ago

Date of purchase: 11/10/2022

What Linda said about AMARA:

Lovely product at a great price.

Lovely product , perfect price and great customer service.

1 product purchased

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About AMARA

Over 300 leading brands. Unmissable interior inspiration. The latest home trends. AMARA connects you to the newest and most exciting collections from the world’s leading luxury home brands. We champion the best emerging home & interiors talent and share it with you first. Evolving from a single small boutique in 2005 to the online home of luxury interior style today, we’ve come a long way in a short space of time. Our best in class service is created through the latest insights, technology, and award-winning customer care. We’ve built long-standing relationships with the world’s leading designers for the home, which allows us to create exciting weekly collections of the best pieces for your home. You’ll find exclusive pieces, limited edition designs and the newest collections here before anyone one else. When it comes to creating the perfect home, we know what’s important.

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+44 1376 321100

Unit 4 Concord Farm, School Road, Braintree, Essex, CM77 6SP, United Kingdom