How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Metro Storage Reviews | Customer Service Reviews for https://www.feefo.com/reviews/3d-space-storage-ltd | Feefo

15 out of 267 reviews

Time:

Past year

SueC

London

1 month ago

Date of purchase: 07/06/2024

What SueC said about Metro Storage:

Great service. Friendly and responsive.

Simon Burnett

Metro Storage

11 days ago

So happy we could be of service and we really appreciate you taking the time to review and give us 5 stars - thank you!

See full customer review

Sam

London

3 months ago

Date of purchase: 14/06/2024

What Sam said about Metro Storage:

Good clean units. Easy to use. And helpful and fair staff. Thanks

Simon Burnett

Metro Storage

2 months ago

No problem. Delighted we could be of service and help you with your storage needs. Thank you very much for the 5 stars - we appreciate it!

See full customer review

Antoin

London

3 months ago

Date of purchase: 27/05/2024

What Antoin said about Metro Storage:

We used Metro Storage at N1 for my company's office and tech good. It was very easy to access, and communicating with the team was always easy. Always felt safe and secure. Thank you, Metro.

Simon Burnett

Metro Storage

3 months ago

Thank you so much for your kind review - we really appreciate it! delighted we could be of service and we hope to see you back at Metro in the future....

See full customer review

Trusted Customer

4 months ago

Date of purchase: 04/05/2024

Amazing service, would highly recommend!

Simon Burnett

Metro Storage

3 months ago

Really appreciate your 5 star review.....thank you very much!

See full customer review

Summer Dunbar

London

5 months ago

Date of purchase: 28/03/2024

What Summer Dunbar said about Metro Storage:

This service was exceptional and the self storage is very easy and user friendly. It is a family run business and you are treated with personal attention and any issues are dealt with immediately and

...

Read all

Simon Burnett

Metro Storage

5 months ago

Delighted we could help with your storage needs and thank you so much for leaving us such a review - it really is appreciated and we will ensure that our whole team gets to read it. We hope we can help you again if you ever have need for storage again in the future!

See full customer review

Trusted Customer

6 months ago

Date of purchase: 15/12/2023

We over paid and the accounts are still not clear to me and basic questions not answered. it's definately not 'gone above and beyond'. My stuff were being moved to the smaller unit without even notify

...

Read all

Simon Burnett

Metro Storage

6 months ago

Not very helpful leaving a one star review with no justification. If you cant be bothered to explain why you are not happy there is not a lot we can do to try and rectify the situation for you....which is frustrating as we work very hard to provide a good customer service to our customers...something that has been verified by the large no of 4 and 5 star reviews we have.

Simon Burnett

Metro Storage

6 months ago

We have reached out to you via Laura in Accounts and Gaius in Operations so we have gone above and beyond to try and resolve your issues. I notice that you haven't responded to my comments from 20th Feb...........disappointing

See full customer review

Billy

7 months ago

Date of purchase: 02/02/2024

What Billy said about Metro Storage:

Maybe for New Customers, a welcome pack (PDF), with details of what I needed to know, ie: can you go to your storage at any time when the shutters are down, Each Metro Store could have a dedicated Wel

...

Read all

Simon Burnett

Metro Storage

7 months ago

Many thanks for your review. We always send out a store specific welcome guide to new customers once they have completed the sign up process. It would appear you didnt receive yours...we will certainly look into this for you.

See full customer review

Trusted Customer

9 months ago

Date of purchase: 11/12/2023

Very helpful team on the ground! Very flexible and easy to get the admin done. Happy with the service!

Simon Burnett

Metro Storage

9 months ago

Delighted we could assist you with your storage needs and we really appreciate your 5 stars - thank you!

See full customer review

Trusted Customer

9 months ago

Date of purchase: 30/11/2023

Gauis, the person who attended me was very nice and helpful. Always with a smile in his face and solving all my questions and problems.

Simon Burnett

Metro Storage

9 months ago

Thank you so much for the 5 star review and we will certainly make sure Gaius gets to see it. Delighted we could be of service...........

See full customer review

Olayinka Ojo Oladokun

Islington

9 months ago

Date of purchase: 05/11/2023

What Olayinka Ojo Oladokun said about Metro Storage:

Exceptional service

Simon Burnett

Metro Storage

9 months ago

We really appreciate your 5 star review - thank you!

See full customer review

Not received a review invite?

About Metro Storage

Metro Storage is all about providing you, the customer, with a secure, clean and welcoming storage environment. No long, laborious mission statement. Just a high quality self storage service.

Read all

08455055881

14 Hazel Grove, Kingwood, Henley On Thames, Oxfordshire, RG9 5NH, United Kingdom

Why trust Feefo reviews?

Learn more about Feefo