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Metro Storage Reviews | Customer Service Reviews for https://www.feefo.com/reviews/3d-space-storage-ltd | Feefo

19 out of 266 reviews

Time:

Past year

Sam

London

1 month ago

Date of purchase: 14/06/2024

What Sam said about Metro Storage:

Good clean units. Easy to use. And helpful and fair staff. Thanks

Simon Burnett

Metro Storage

1 month ago

No problem. Delighted we could be of service and help you with your storage needs. Thank you very much for the 5 stars - we appreciate it!

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Antoin

London

1 month ago

Date of purchase: 27/05/2024

What Antoin said about Metro Storage:

We used Metro Storage at N1 for my company's office and tech good. It was very easy to access, and communicating with the team was always easy. Always felt safe and secure. Thank you, Metro.

Simon Burnett

Metro Storage

1 month ago

Thank you so much for your kind review - we really appreciate it! delighted we could be of service and we hope to see you back at Metro in the future....

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Trusted Customer

2 months ago

Date of purchase: 04/05/2024

Amazing service, would highly recommend!

Simon Burnett

Metro Storage

1 month ago

Really appreciate your 5 star review.....thank you very much!

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Summer Dunbar

London

4 months ago

Date of purchase: 28/03/2024

What Summer Dunbar said about Metro Storage:

This service was exceptional and the self storage is very easy and user friendly. It is a family run business and you are treated with personal attention and any issues are dealt with immediately and

...

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Simon Burnett

Metro Storage

3 months ago

Delighted we could help with your storage needs and thank you so much for leaving us such a review - it really is appreciated and we will ensure that our whole team gets to read it. We hope we can help you again if you ever have need for storage again in the future!

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Trusted Customer

5 months ago

Date of purchase: 15/12/2023

We over paid and the accounts are still not clear to me and basic questions not answered. it's definately not 'gone above and beyond'. My stuff were being moved to the smaller unit without even notify

...

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Simon Burnett

Metro Storage

5 months ago

Not very helpful leaving a one star review with no justification. If you cant be bothered to explain why you are not happy there is not a lot we can do to try and rectify the situation for you....which is frustrating as we work very hard to provide a good customer service to our customers...something that has been verified by the large no of 4 and 5 star reviews we have.

Simon Burnett

Metro Storage

4 months ago

We have reached out to you via Laura in Accounts and Gaius in Operations so we have gone above and beyond to try and resolve your issues. I notice that you haven't responded to my comments from 20th Feb...........disappointing

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Billy

5 months ago

Date of purchase: 02/02/2024

What Billy said about Metro Storage:

Maybe for New Customers, a welcome pack (PDF), with details of what I needed to know, ie: can you go to your storage at any time when the shutters are down, Each Metro Store could have a dedicated Wel

...

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Simon Burnett

Metro Storage

5 months ago

Many thanks for your review. We always send out a store specific welcome guide to new customers once they have completed the sign up process. It would appear you didnt receive yours...we will certainly look into this for you.

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Trusted Customer

7 months ago

Date of purchase: 11/12/2023

Very helpful team on the ground! Very flexible and easy to get the admin done. Happy with the service!

Simon Burnett

Metro Storage

7 months ago

Delighted we could assist you with your storage needs and we really appreciate your 5 stars - thank you!

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Trusted Customer

7 months ago

Date of purchase: 30/11/2023

Gauis, the person who attended me was very nice and helpful. Always with a smile in his face and solving all my questions and problems.

Simon Burnett

Metro Storage

7 months ago

Thank you so much for the 5 star review and we will certainly make sure Gaius gets to see it. Delighted we could be of service...........

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Olayinka Ojo Oladokun

Islington

7 months ago

Date of purchase: 05/11/2023

What Olayinka Ojo Oladokun said about Metro Storage:

Exceptional service

Simon Burnett

Metro Storage

7 months ago

We really appreciate your 5 star review - thank you!

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Trusted Customer

7 months ago

Date of purchase: 07/12/2023

Staff and specially Gaius are very helpful and friendly. I appreciate the storage for the cleanliness and good organized system to get in

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About Metro Storage

Metro Storage is all about providing you, the customer, with a secure, clean and welcoming storage environment. No long, laborious mission statement. Just a high quality self storage service.

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08455055881

14 Hazel Grove, Kingwood, Henley On Thames, Oxfordshire, RG9 5NH, United Kingdom

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