Although my order was processed and received very quickly and correctly, the pumps on two of the items don't work and I emailed the company through their website to advise them and ask for their...
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Emma
Sally Beauty
9 years ago
Thank you for taking the time to leave a review. My apologies you are not completely satisfied with the products you have received. I have investigated this and have not been able to locate the email you sent. If you contact our Freephone number on 0330 123 1907 and advise what items are faulty we will be more than happy to replace this for you.
I placed my order on the 17th for £46.59 befure 4 pm and I qualified for the free next day delivery however my parcel didn't get delivered until Monday the 20th. I rang the customer services on...
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Gary
Sally Beauty
9 years ago
Thank you for taking the time to leave a review. Our next day delivery service is working days only, Mon - Fri. When an order is placed before 4pm, Mon-Thurs, we aim to get this to you the next day. Unfortunately when an order is placed on a Friday, the next day for delivery is Monday, as per our terms and conditions. We're sorry for the inconvenience this has caused.
Pålidelig kunde
9 years ago
Sadly this is not what your website says. It should be made clearer to avoid disappointment
I had problems trying to set up an account to order 2 pairs of straighteners. Once I phoned the helpline they were able to help. I ordered at 3.15pm and the items arrived by 12 the following day....
Ordering and delivery process very satisfactory although I purchased red carpet shellac (candid moment) which I was really disappointed with, colour not represented very well on the site. I thought I...
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Emma
Sally Beauty
9 years ago
Thank you for your feedback. I am sorry to hear you are not completely satisfied with the polish. As you have purchased the product within 30 days you can certainly return it for a refund or exchange for a different polish.
Sally Beauty serves both the professional and retail customers. With over 160 stores based in convenient high street locations or retail parks, Sally Beauty offers a wide range of professional hair and beauty products and stores are staffed with trained professionals.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Sally Beauty serves both the professional and retail customers. With over 160 stores based in convenient high street locations or retail parks, Sally Beauty offers a wide range of professional hair and beauty products and stores are staffed with trained professionals.