Spaceways Limited is no longer an active Feefo customer
Arddangos pob 278 adolygiad
JC
Jodie Chan
London
6 years ago
What Jodie Chan said about Spaceways Limited:
Hassle free and reliable
Hassle free service, reliable and good customer service. I had no issue with storing my boxes for 8 months and redelivery was a smooth process. All my items were in the same condition as I left it.
Amy
Spaceways Limited
6 years ago
Thank you Jodie we are so pleased you thought it was hassle free and impressed with the customer service.
0
Rhannwch
Cwsmer Dibynadwy
6 years ago
Very Easy
So far so good. Pickup went well.
Amy
Spaceways Limited
6 years ago
Thank you for your review
0
Rhannwch
Cwsmer Dibynadwy
6 years ago
Excellent service!
Jerry was great - turned up exactly when he said he was giving me a couple hours' notice, carried my empty boxes down (a few flights!) without any complaint and was super friendly! Very easy to use...
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Amy
Spaceways Limited
6 years ago
Thank you so much for your lovely review. We think Jerry is great too and are so pleased you were impressed with all the staff you spoke to.
0
Rhannwch
Cwsmer Dibynadwy
6 years ago
One of my box is missing! Sapceway said they will give a message about this box. But I didn’t receive any message about this box for one month!!!
I’m so disappointed!
Amy
Spaceways Limited
6 years ago
We sincerely apologise about this and the Customer Experience team will be in touch today to resolve this.
Cwsmer Dibynadwy
6 years ago
Just replied me one time saying they are finding the box. But however I email to them, They didn’t reply me!!!
Amy
Spaceways Limited
6 years ago
Hi this has been sent over to the insurance team and I will follow up with them where they are with this
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Rhannwch
Cwsmer Dibynadwy
6 years ago
So far, so good – I haven't had any stuff returned yet but my experience of getting my boxes delivered and then picked up has been really efficient. Yes, you get a long possible delivery window but...
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Amy
Spaceways Limited
6 years ago
Thank you for taking the time to fill out the feedback form. We always give as much notice as possible with timings and are currently looking at ways to improve this even further. We look forward to seeing you when we redeliver your goods.
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Rhannwch
MF
Match Fong
6 years ago
What Match Fong said about Spaceways Limited:
SPACEWAYS IS A NIGHTMARE
when they came to drop off the box .the diver is not helpful at all . Haven’t put the right barcode on the box. Due I gonna order my box back with different place .so this gonna be a problem. And the...
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Amy
Spaceways Limited
6 years ago
Dear Match we are so sorry about this, as you can see from our other reviews this is not our normal level of service. We will look into this and be in touch to resolve. The Customer Experience Team
0
Rhannwch
SK
Salman Alfarisi Bin Nasir Khan
6 years ago
What Salman Alfarisi Bin Nasir Khan said about Spaceways Limited:
Hmmmmmmmmm
0
Rhannwch
Cwsmer Dibynadwy
6 years ago
They are very responsive and polite.
Amy
Spaceways Limited
6 years ago
Thank you for your lovely review we are glad you thought our staff were responsive and polite.
0
Rhannwch
TC
Trusted Customer
6 years ago
What Trusted Customer said about Spaceways Limited:
Very low service and took 15 days to deliver back my boxes.
Amy
Spaceways Limited
6 years ago
We are very sorry you feel this way and our Customer Experience team will give you a call to discuss further.
0
Rhannwch
MN
Muhammad Nasidi
6 years ago
What Muhammad Nasidi said about Spaceways Limited:
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
