How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

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Why trust Feefo reviews?

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Am Next Intelligence

We are proud to support over 6,000 intermediary members across the UK and our goal is simple: to equip you with the guidance, tools, and resources you need to grow your business with confidence. With combined decades of experience in providing expert advice, we aim to work seamlessly alongside you as an extension of your team, empowering you to increase your business volume and profitability, saving you time to help you make money.