I would suggest that you do a much better job of keeping up with your customers on the status of their orders and how ling they should expect waiting times to be.
Bob Smith
Customer Support
Golfio Inc.
8 years ago
Hi Bob,
Thank you for your feedback. We will definitely share your input with the rest of our team. We apologize for any inconvenience you have experienced.
Customer service was very responsive when I wanted to change my grip selection, and the entire set of irons were on my doorstep in a little over a week after purchase. Would definitely buy from...
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Customer Support
Golfio Inc.
8 years ago
Hi Tristan,
Thank you so much for trusting us with your custom order and for sharing your experience. Emails with tracking information are automatically sent when orders are shipped. We are sorry that you did not receive it. We hope you are enjoying your new upgrades and hope you shoot your best round ever with them!
Product reviews
Dyddiad y pryniant: 31/10/2017
0
Rhannwch
DM
Doug Massey
Dilyswyd gan Feefo
8 years ago
What Doug Massey said about Golfio Inc.:
Still haven't even received shipping info. I ordered a full set from Mizuno and got them last Thursday. Ordered the same day.
Customer Support
Golfio Inc.
8 years ago
Hi Doug,
We apologize for the delay. Custom orders do take extra time. Your custom club was completed and shipped out yesterday and is scheduled to be delivered tomorrow. Automatic emails with tracking information are sent as soon as orders ship. We are sorry if you didn't receive the email. It might have gone to your junk/spam folder. We have sent another email with your tracking information. Again, we are sorry for any inconvenience you have experienced.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Since 2004, we have been dedicated to providing you with the greatest shopping experience known to mankind, offering an expansive selection of current, top-notch brands coupled with first-class customer service.
Although we may not be PAR-fect, we always try our very best to provide you with the very best gear so that you can play your very best. And that's what we are all about.