How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Example Retail Merchant Adolygiadau

https://www.feefo.com

This is description of the Example Retail Merchant

Service

Product

4.4

ratings over the past year

Arddangos pob 4,568 adolygiad

Mae’n ddrwg gennym, dim adolygiadau wedi eu canfod

Rhowch gynnig ar newid meini prawf yr hidlydd neu ailosodwch yr hidlydd.

Not received a review invite?

View all media (1133)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

Am Example Retail Merchant

Merchant Long Description. Feefo isn’t your average reviews platform. We believe in giving consumers the chance to share honest feedback and play a part in giving businesses the insight they need to create exceptional customer experiences. We want the businesses that work with us to provide their customers with feedback that they can trust, so we make sure that the reviews we collect are the real opinions of real people.